Health Division - Frequently Asked Questions

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What is the role of the Division of Health Inspections?
How often will food service establishments be inspected?
How do I make a complaint about a restaurant?
What should I do if I think I got sick from eating in a food service establishment?
The restaurant I looked up in the Mayor's Food Court is not listed. Why?
Food Service Professionals
How do I apply for a Food Service Permit?
What is the Food Safety Manager's Certification Program?
What are the fees for Health Permits?
If my restaurant is inspected and is cited for a violation of the Massachusetts Sate Sanitary code, what should I do?

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    Hours & Directions

    • Hours of Operation

      Monday - Friday: 
      8:00am - 4:00pm

      Thursday Evening:
      Building Division Only 
      8:00am - 7:00pm

      Please note that the cashier closes 15 minutes prior to closing.

      Building Division Contacts

    • Location

      ISD offices are located at 1010 Massachusetts Ave.

      Get Directions

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