Health Division - Frequently Asked Questions

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What is the role of the Division of Health Inspections?
How often will food service establishments be inspected?
How do I make a complaint about a restaurant?
What should I do if I think I got sick from eating in a food service establishment?
The restaurant I looked up in the Mayor's Food Court is not listed. Why?
Food Service Professionals
How do I apply for a Food Service Permit?
What is the Food Safety Manager's Certification Program?
What are the fees for Health Permits?
If my restaurant is inspected and is cited for a violation of the Massachusetts Sate Sanitary code, what should I do?

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Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm

    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm

    Please note that the cashier closes 15 minutes prior to closing.

    Building Division Contacts

  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions

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