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Inspectional Services Department

The Inspectional Services Department (ISD) is comprised of five regulatory divisions whose aim is to protect and improve the quality of life for all Boston residents by effectively administering and enforcing building, housing, health, sanitation and safety regulations mandated by City and State governments.


  • Tractor (75)

    Building Division

    We revamped the Building Division section of to provide clearer information and easy access to ISD resources. The new pages guide you through the permitting, plans, and zoning processes associated with changes to your home or to a structure.  

    Building Division »

  • Rental Inspections (75)

    Housing Division

    The Boston ISD Housing Division conducts rental inspections and enforces the State Sanitary Code. Apply for an inspection, report violations, or learn about landlord responsibilities, tenant rights, elderly & disabled housing security, and more.

    Housing Division »

  • Renew Boston Logo (75)

    Sign Up to Save energy, Save money with Renew Boston

    Sign up for your no-cost building energy assessment to save energy and save money. Eligible customers may receive 75% -- up to $2000 off -- to install approved insulation improvements!

    Sign Up at »

Online Services

Reports, Publications & Forms

Related Links

  • ISD is a proud supporter of Mayor Martin J. Walsh's Greenovate Boston Initiative.
    Learn More

  • Fair Housing Commission
    Learn More

News & Press Releases »

Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm

    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm

    Please note that the cashier closes 15 minutes prior to closing.

    Building Division Contacts

  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions