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Key Online Services for Residents

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City Departments

Information on trash collection, recycling, street lights, road and sidewalk repair as well as utilities is available in the links below.

Trash Collection
Information regarding Trash Collection schedules and a household trash guide.

Recycling, Composting & Hazardous Waste Disposal

Street Sweeping

Pothole Repair
Report a Pothole

Street Lighting
The 60,000 lighting units illuminating the streets of Boston are monitored and maintained by the Street Lighting Division of Public Works.

Road and Sidewalk Repair

Services include any major and permanent repair to streets and sidewalks, such as reconstruction and resurfacing, utility trench repair, and driveway and pedestrian ramp installation.

Residential Electricity Purchase Options
As a residential electricity consumer, you may receive soliciations to purchase electricity directly from a Competitive Power Supplier.

Water & Sewer External Link

Information regarding water bill payment options, refunds, estimates, bill disputes, and liens. There is also information on programs for the elderly, disabled, and low-income families.