Neighborhood Street

Office of Neighborhood Services

The Mayor's Office of Neighborhood Services (ONS) encourages, facilitates and maximizes citizen input and participation in all aspects of government through service requests, neighborhood meetings, mailings, and emergency responses.

Announcing NEW (Neighborhood Engagement Walks) Boston

Mayor Walsh on Cambridge St (440)

Mayor Martin J. Walsh introduces NEW (Neighborhood Engagement Walks) Boston, a comprehensive audit of every street in every neighborhood across Boston. Starting September 15, representatives from the Mayor’s Office of Neighborhood Services (ONS) will walk the 850 miles of city streets across Boston, in an effort to assess each neighborhood in great detail. The findings will be shared in a forward-facing story map, continuing the Mayor’s pledge for increased transparency and accountability in City government.

ONS representatives will survey every part of their respective neighborhood, on the ground, and evaluating infrastructure challenges, identifying constituent concerns through conversations, and cataloging issues facing each neighborhood. The goal of this effort is to closely examine the City, allowing ONS representatives to understand every facet of their respective neighborhood while engaging with constituents on the ground and building relationships face-to-face.

NEW Boston is a cross-departmental effort, with ONS representatives working closely with the City’s Inspectional Services Department, Public Works Department, Transportation Department, Parks Department, and Department of Innovation & Technology, among others.

This audit began on September 15, 2014, with a goal of completion by the end of the year. At the close of this audit, each ONS representative will generate a neighborhood report outlining their findings, to be shared with the public and presented to neighborhood associations.


Interested in Joining Our Walk?

View Schedule of Walks from 9/26 - 10/9:
View Schedule by Neighborhood

Please RSVP to the Liaison for your neighborhood:
List of Liaisons

  • Trash Bag and Can (75)

    New Trash & Recycling Collection Dates for Select Neighborhoods

    New collection hauling and disposal contracts will become effective July 1, 2014 and will continue until the end of the contract term in fiscal year 2019.

    Affected neighborhoods: Back Bay, Bay Village, Beacon Hill, Chinatown, Downtown, Fenway, Financial District, Leather District, Mission Hill, North End, Roxbury, South End, and West End.

    More Information & Schedules »

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Related Services

  • myNeighborhood Viewer

    Explore your neighborhood using the latest census data available.

    myNeighborhood Viewer (powered by Census Data)

  • My Neighborhood

    Just enter your property address to get detailed information about your community such as the nearest library or community center. You can even find out what day your trash will be picked up or where to vote!

    Find Your Neighborhood

  • Your Neighborhood Coordinator

    ONS neighborhood coordinators and liaisons facilitate the delivery of services in collaboration with city departments and serve as a primary contact for constituents to communicate with the Mayor's Office.

    Find My Neighborhood Coordinator

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