Trash and recycling collection is canceled only in the most extreme storms. Crews may work later than usual, so leave items out unless collection is canceled. If it’s canceled, please hold onto your trash and recycling until your next scheduled pickup.
Crews have a difficult time reaching trash barrels and recycling carts behind snow banks. Please clear an area at the curb, or place containers next to or in front of snow banks.
By making it easier to reach containers, workers can collect more quickly and safely.
Place carts and barrels beside snow banks rather than behind them.
Shovel a space out for the cart.
Leave carts buried under snow if you are able to shovel them out.
Please call 311 with any questions or concerns.
Important Phone Numbers
For emergencies (police, fire, EMS) call 911 or 617-343-4911 on a cell phone.
Elderly Commission: 617-635-4366
Tow Lot: 617-635-3900
Fuel Assistance: 617-357-6012