Emergency Department | Phone Number |
| Police/Fire/EMS | 911 |
| Mayor's 24 Hour Hotline | 617.635.4500 |
| 'No Heat' Hotline | 617.635.4500 |
| National Weather Service | 508.822.0634 |
Utility Companies | Phone Number |
| NSTAR Gas & Electric | 800.592.2000 |
| National Grid | 800.322.3223 |
| Boston Water & Sewer Commission | 617.989.7000 |
| Massachusetts Water Resources Authority | 617.242.6000 |
| Verizon | 800.837.4966 |
Others | Phone Number |
| Animal Control | 617.635.5348 |
| Boston Medical Center | 617.638.8000 |
| City of Boston Tow Lot | 617.635.3900 |
| Code Enforcement Police | 617.635.4896 |
| Cold Relief Heatline | 800.632.8175 |
| Consumer Affairs & Licensing | 617.635.3834 |
| Consumer Complaints | 617.635.3834 |
| DCR Storm Desk | 617.727.1680 |
| Elderly Commission | 617.635.4366 |
| Emergency Shelter Commission | 617.635.4507 |
| Logan Airport | 800.235.6426 |
| MBTA | 617.222.3200 |
| MA Dept. of Conservation & Recreation Storm Desk | 617.727.1680 |
| MA Road and Traffic Conditions | 617.374.1234 |
| via cellphone | 511 |
| Mayor's Neighborhood Liaisons | 617.635.3485 |
| National Weather Service | 508.822.0634 |
| State Police | 617.740.7600 |
| Transit Police | 617.222.1212 |
| Veterans Services | 617.635.3957 |
Snow Notifications
Sign up to receive email, voice and text message notifications for snow emergencies, parking bans, and school cancellations.
Get the Winter Weather Facts
Boston's Guide to Winter Storms, Parking Regulations and Household Heating.
Snow Emergency Parking Regulations
The Transportation Department would like drivers to be aware of parking guidelines that will be put into effect whenever a Snow Emergency is declared in Boston during the winter season.
Snow Removal Update
Public Works Commissioner Joanne Massaro and Transportation Commissioner Thomas Tinlin discuss the City's snow response at the Public Works Operational Headquarters.
Seasonal Safety Reminder
Mayor Menino joins members of the BFD and EMS to remind residents about seasonal safety issues.
Know Snow
Mayor Menino advises residents on winter storm-related issues.