Important Numbers

Emergency DepartmentPhone Number
Mayor's 24 Hour Hotline617-635-4500
'No Heat' Hotline617-635-4500
National Weather Service508-822-0634
Utility CompaniesPhone Number
NSTAR Gas & Electric800-592-2000
National Grid800-322-3223
Boston Water & Sewer Commission617-989-7000
Massachusetts Water Resources Authority617-242-6000
Verizon 800-837-4966 
OthersPhone Number
Animal Control617-635-5348
Boston Medical Center 617-638-8000 
City of Boston Tow Lot 617-635-3900 
Code Enforcement Police 617-635-4896 
Cold Relief Heatline800-632-8175
Consumer Affairs & Licensing617-635-3834
Consumer Complaints617-635-3834
DCR Storm Desk617-626-4973
Elderly Commission617-635-4366
Emergency Shelter Commission617-635-4507
Logan Airport800-235-6426
MA Emergency Management Agency (MEMA)508-820-1428
MA Road and Traffic Conditions617-374-1234
     via cellphone511
Mayor's Neighborhood Liaisons617-635-3485
National Weather Service508-822-0634
State Police617-740-7600
Transit Police617-222-1212
Veterans Services617-635-3957


  • Snow Notifications

    Sign up to receive email, voice and text message notifications for snow emergencies, parking bans, and school cancellations.

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    Know Snow Information

  • Snow Emergency Parking Regulations

    Drivers should be aware of parking regulations that are strictly enforced whenever a Snow Emergency is declared in Boston during the winter season.

    More Information

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