Questions about snow? This web site provides helpful information on storm safety, parking regulations and emergency phone numbers. If you have a question or concern regarding snow, you can call the Mayor's 24 Hour Constituent Service at (617) 635-4500 or send an email to snow@cityofboston.gov.

If a snow emergency is declared, Mayor Menino will open the Storm Center in City Hall to answer all storm related questions and requests. The Storm Center's number is (617) 635-3050.

The Storm Center will be open during major snowstorms, hurricanes, floods or natural disasters to provide information and service to Boston residents for all storm-related problems, including plow requests, downed trees, and power outages. The Storm Center is staffed by a knowledgeable team of City departments and utility representatives, including: Public Works, Transportation, Inspectional Services, Parks and Recreation, the Mayor's 24-Hour Service, Police, Fire, Emergency Medical Service, NStar (Boston Edison), Boston Water & Sewer, and the MBTA.

• Visit the Preparing for Winter page for information to help you stay warm and safe this winter season.



• Review Boston's Parking Regulations, identify major arteries and find alternate parking locations in your neighborhood.




• Visit the Winter Heating FAQs page for information about discounted utility rates, city and state programs, home improvement services, and other forms of assistance.