Open Government

We’re using the latest technology to make government even more accessible and more responsive by continuously improving in the following areas:

Transparency

We are combating the perception that government business happens behind closed doors by using technology to make key government records available to the public. We proudly share information about how we are putting tax dollars to work. And we keep the public informed of important decision making meetings as they happen and make records of past meetings available.
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Participation

Using our website as a platform for open government and investing in new engagement channels, we help residents play an active role in strengthening their neighborhoods.
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Collaboration

For years, Boston has benefited from the region's brains: world-class researchers, scholars, and social and business entrepreneurs. Open government provides new models and techniques to deepen and expand these collaborations, with the goals of evaluating existing policies and programs, and helping to craft innovative, effective new initiatives to achieve policy goals.
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Service Delivery

Our strategy for citizen-to-city transactions focuses on making services easily available to constituents, cutting down on the amount of time that elapses between when a request is made and the service time and reducing the cost of managing requests.
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Resources