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City Departments
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Mayor's 24 Hour Constituent Service
The Mayor's Constituent Service is available to accept requests and complaints 24 hours a day via this form or by calling 617-635-4500. If you have a public safety emergency, please do not use this form; instead dial 911 or 617-343-4911.
For any service requests relating to
Building (Inspection, Carbon Monoxide etc.),
Health
(Unsanitary Conditions, Food Alert etc.),
Housing (Lead, Mice Infestation, Insufficient
Heat etc.),
Code Enforcement (Construction Debris, Illegal Dumping etc.),
Environmental
Services (Rodent Activity, Mosquitos etc.),
Weights and Measures (Item Price
Missing, Scanning Overcharge etc.),
visit City of Boston Online Customer Service.
For rest of the issues, submit the form below.
Fields marked with an * are required. Your name, address, email and telephone number are optional but should be provided if you expect to receive a response from the Mayor's Constituent Service.
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