1010 Mass Ave (150)

Inspectional Services Department

The Inspectional Services Department (ISD) is comprised of five regulatory divisions whose aim is to protect and improve the quality of life for all Boston residents by effectively administering and enforcing building, housing, health, sanitation and safety regulations mandated by City and State governments.

  • Tractor (75)

    Building Division

    We revamped the Building Division section of CityofBoston.gov to provide clearer information and easy access to ISD resources. The new pages guide you through the permitting, plans, and zoning processes associated with changes to your home or to a structure.  

    Building Division »

  • Rental Inspections (75)

    Housing Division

    The Boston ISD Housing Division conducts rental inspections and enforces the State Sanitary Code. Apply for an inspection, report violations, or learn about landlord responsibilities, tenant rights, elderly & disabled housing security, and more.

    Housing Division »

Online Services

Reports, Publications & Forms

Announcements

  • Free Landlord Seminar 6/20/13

    Mayor Menino and ISD invite the public to a free overview of the Rental Inspection Program, including how to register rental units, inspection processes, and benefits. The meeting will be held at 1010 Mass Ave, 5th floor from 6-7:30PM. Limited seats available. RSVP by email

    Landlord Seminar 6-20-13

  • Change to Use of Premises Application Process

    Effective Friday, February, 1, 2013, The Inspectional Services Department can no longer accept the Use of Premises applications for Residential Parking before Public Works Department approval.

    More Information

Related Links

  • ISD is a proud supporter of Mayor Menino's Greenovate Boston Initiative.
    Learn More

  • Fair Housing Commission
    Learn More

News & Press Releases »


Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm


    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm



    Please note that the cashier closes 15 minutes prior to closing.


  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions