1010 Mass Ave (150)

Inspectional Services Department

The Inspectional Services Department (ISD) is comprised of five regulatory divisions whose aim is to protect and improve the quality of life for all Boston residents by effectively administering and enforcing building, housing, health, sanitation and safety regulations mandated by City and State governments.

  • City Seal (75)

    Rental Inspection Program Registration

    All private rental units must be registered with the City on an annual basis. The deadline for registration of rental units has been extended until August 31, 2013.

    Program Information & Registration »

  • Tractor (75)

    Building Division

    We revamped the Building Division section of CityofBoston.gov to provide clearer information and easy access to ISD resources. The new pages guide you through the permitting, plans, and zoning processes associated with changes to your home or to a structure.  

    Building Division »

  • Rental Inspections (75)

    Housing Division

    The Boston ISD Housing Division conducts rental inspections and enforces the State Sanitary Code. Apply for an inspection, report violations, or learn about landlord responsibilities, tenant rights, elderly & disabled housing security, and more.

    Housing Division »

Online Services

Reports, Publications & Forms


  • Change to Use of Premises Application Process

    Effective Friday, February, 1, 2013, The Inspectional Services Department can no longer accept the Use of Premises applications for Residential Parking before Public Works Department approval.

    More Information

  • Housing Discrimination Workshop

    Mayor Martin J. Walsh, Inspectional Services, Office of Fair Housing & Equity, Department of  Housing & Urban Development & the Boston NAACP Housing Committee Invite you to a Housing Discrimination Workshop on Thursday, April 24th, 2014 at 6:00 PM at the Boston NAACP.

    Workshop Flyer

Related Links

  • ISD is a proud supporter of Mayor Martin J. Walsh's Greenovate Boston Initiative.
    Learn More

  • Fair Housing Commission
    Learn More

News & Press Releases »

Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm

    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm

    Please note that the cashier closes 15 minutes prior to closing.

  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions