1010 Mass Ave (150)

Inspectional Services Department

The Inspectional Services Department (ISD) is comprised of five regulatory divisions whose aim is to protect and improve the quality of life for all Boston residents by effectively administering and enforcing building, housing, health, sanitation and safety regulations mandated by City and State governments.


  • City Seal (75)

    Rental Registration Program Renewal Extended

    Renewal has been extended from July 1st, 2014 to October 30, 2014. The enrollment database is now open for online registration.

    Online Registration »

  • Tractor (75)

    Building Division

    We revamped the Building Division section of CityofBoston.gov to provide clearer information and easy access to ISD resources. The new pages guide you through the permitting, plans, and zoning processes associated with changes to your home or to a structure.  

    Building Division »

  • Rental Inspections (75)

    Housing Division

    The Boston ISD Housing Division conducts rental inspections and enforces the State Sanitary Code. Apply for an inspection, report violations, or learn about landlord responsibilities, tenant rights, elderly & disabled housing security, and more.

    Housing Division »

Online Services

Reports, Publications & Forms


  • Rental Seminar August 21st

    In an effort to promote safe, sanitary and code compliant rental units, the City of Boston has amended the Rental Inspection Ordinance, requir-ing the annual registration of all private rental units and inspection of all non-exempt rental unit(s) at least once every 5 years. This seminar will educate the public on the Rental Ordinance requirements as well as housing code violations.

    Rental Seminar Flyer

  • Free Summer Landlord Seminars

    Mayor Walsh and ISD invite the public to a free overview of off-campus housing and the amended rental ordinance. Summer dates are June 19, July 17, and August 21 from 6:00 - 7:30 PM.

    The meetings will be held at 1010 Massachusetts Ave from 6-7:30PM. Limited seats are available.

    Contact ISD Housing to RSVP

    Download Summer Landlord Seminars Flyer

  • Change to Use of Premises Application Process

    Effective Friday, February, 1, 2013, The Inspectional Services Department can no longer accept the Use of Premises applications for Residential Parking before Public Works Department approval.

    More Information

Related Links

  • ISD is a proud supporter of Mayor Martin J. Walsh's Greenovate Boston Initiative.
    Learn More

  • Fair Housing Commission
    Learn More

News & Press Releases »

Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm

    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm

    Please note that the cashier closes 15 minutes prior to closing.

    Building Division Contacts

  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions