Citizens Connect 3.0

Citizens Connect: Making Boston More Beautiful

Citizens Connect is the City of Boston's award-winning effort to empower Boston residents to be the City's "eyes and ears" throughout our neighborhoods. Through this program, you can now use your mobile phone in five different ways to alert the City of Boston to neighborhood issues such as potholes and graffiti.

To start reporting, just download the app, send us a text or tweet, visit our website, or give us a call. All available 24/7/365.

Download the App

Android Download

iPhone download
 

Send us a Text (REPORT or REPORTAJE to 617-505-1898)

Text Us 
 

Send us a Tweet (@CitizensConnect)

Tweet Us

Report Online Now


Online_Services 
 

Call the 24-Hour Hotline


617-635-4500
 

View Recent Reports


View Reports

Have Ideas or Improvements?


Email: CitizensConnect@cityofboston.gov

Want Access to Citizens Connect API?


Email: Developers@cityofboston.gov


Citizens Connect Terms of Service

 

News & Press Releases »


Announcements

  • TGH Tutorial: How to Use Citizens Connect App

    Learn how to make the most of this useful engagement tool and help improve your neighborhood.

    Watch Video

  • Citizens Connect 2.0 Launch

    Mayor Menino unveils Citizens Connect 2.0, an enhanced version of the City's award winning service application for smart phones.

    Watch Video

    More Info