Citizens Connect: Making Boston More Beautiful
Citizens Connect is the City of Boston's award-winning effort to empower Boston residents to be the City's "eyes and ears" throughout our neighborhoods. Through this program, you can now use your mobile phone in five different ways to alert the City of Boston to neighborhood issues such as potholes and graffiti.
To start reporting, just download the app, send us a text or tweet, visit our website, or give us a call. All available 24/7/365.
Download the App
Send us a Text (REPORT or REPORTAJE to 617-505-1898)
Send us a Tweet (@CitizensConnect)
Report Online Now
Call the 24-Hour Hotline
View Recent Reports
Have Ideas or Improvements?
Email: CitizensConnect@cityofboston.gov
Want Access to Citizens Connect API?
Email: Developers@cityofboston.gov
Citizens Connect Terms of Service
Announcements
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TGH Tutorial: How to Use Citizens Connect App
Learn how to make the most of this useful engagement tool and help improve your neighborhood.
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Citizens Connect 2.0 Launch
Mayor Menino unveils Citizens Connect 2.0, an enhanced version of the City's award winning service application for smart phones.
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