Citizens Connect 3.0 Screenshot (100)

Citizens Connect: Making Boston Beautiful

Citizens Connect is the City of Boston's award-winning effort to empower residents to be the City's "eyes and ears." Now you can alert the City of Boston to neighborhood issues such as potholes, damaged signs, and graffiti.

To start reporting, download the app, send us a text or tweet, visit our website, or give us a call. All available 24/7/365. Citizens Connect Terms of Service.

Create & Submit A Report 

Damaged Sign Recent Reports


View Recent Reports Via Map or Submitted Images

Recent Reports Map Recent Report Photos

Contact Us

To submit a service request or voice other constituent concerns, please contact the Mayor's Hotline.
Phone: 617-635-4500
Additional Methods

Technical support questions or app feedback? 

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