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Department of Innovation & Technology

The Department of Innovation & Technology engages, empowers, and improves life for citizens and partners through technology.

  • DCEC Award (75)

    Boston Named a 2014-2016 Citizen-Engaged Community

    Public Technology Institute (PTI) recently designated Boston as a Citizen-Engaged Community for 2014-2016. The program recognizes excellence in multi-channel contact centers and best practices for the use of Citizen Relationship/Records Management (CRM) systems, web portal technology, telephony systems and mobile communications infrastructure. Boston is a leader in engaging citizens and workers with tools such as: Citizen Connect and City Worker to provide improved responsiveness and communications. Constituents are continuing to engage and work with the City to improve neighborhoods.

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  • DOIT Internship Logo (75)

    Internship Opportunities with DoIT

    The Department of Innovation and Technology is offering competitive, paid and unpaid internships to qualified applicants. Learn about the emergence of innovation in municipal government while gaining hands-on experience and on-the-job training.

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  • Citizens Connect Logo (75)

    Citizens Connect App

    The Citizens Connect App helps residents and visitors to make Boston neighborhoods even better by reporting problems, such as potholes, to City government.

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Videos & Multimedia »


  • Tech Goes Home Graduation Celebration
    Chief of Health & Human Services Felix Arroyo and Chief Information Officer Jascha Franklin-Hodge, along with others, celebrate the Tech Goes Home 2015 graduation. Watch Video »
  • IDeAS: Innovative Design Alternatives Summit
    Mayor Walsh makes a major citywide planning announcement, while kicking off this two day summit that is intended to jump start the conversation about enhancing design and architecture in Boston through an inclusive, interactive visioning process. Watch Video »

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