Code Violations

CODE VIOLATIONS

When to Call the Inspectional Services Department

Tenants with complaints should report them to the landlord, preferably in writing. If the landlord fails to make the repairs after a reasonable time or if a problem needs immediate attention to eliminate a health risk, the tenant should report the violation to the City of Boston Inspectional Services Department (ISD) at (617) 635-5300.

Code violations may include:

  • Insufficient heat or hot water

  • Windows that are not weather-tight

  • Insect or rodent infestation

  • Trash being put out too early

  • Improper storage of trash

  • Sidewalks that have not been shoveled

  • Littering

  • Illegal dumping

  • Signs posted in public without proper authority

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