Mayor's Office of Cable Communications

Roles and Responsibilities

  • monitors cable television franchises with both Comcast and RCN-BecoComm

  • reports and mediates consumer issues regarding cable television service & performance & rates and construction

  • programs Boston Kids & Family TV in cooperation with WGBH on Comcast Channel 22 & RCN's Channel 3

  • produces and programs "Boston City TV," the City's shared education and city public affairs service on Comcast Channel 24 & RCN Channel 13

  • funds and collaborates with the Boston Community Access & Programming Foundation, (BNN-TV) which programs community access television on Comcast Channels 9 & 23 and RCN's Channels 15 & 99

  • certifies eligible telecommunications providers to do business with the city of Boston under the city's Office of Telecommunications policy

  • works with the City's ROW and Permitting agencies to ensure proper protections for city streets and public ways.

Video Overview of Cable Office »

If you have a complaint about your cable service, bill and picture quality, you can contact the Mayor's Office of Cable Communications to help resolve the issue, tel. 617-635-3112.

  • Cable_Award

    Boston City TV Receives Emmy Nomination

    The Board of Governors of the Boston/New England Chapter of the National Academy of Television Arts and Sciences (NATAS) has nominated Boston City TV for an "Emmy Award".

    Press Release »

    Video »

Forms

Announcements

  • Dub Request Form

    BNN is now making dubs of your favorite Boston City TV programs.

    Order a DVD of a Boston City TV Program

  • Mayor's Game of the Week

    Boston City TV, Boston Public Schools (BPS) and Boston Neighborhood Network (BNN) are producing high school sports to bring you Mayor Thomas M. Menino's "Game of the Week" featuring Boston High School sporting events throughout the school year.

    Read Details

    View Listings in Video Library

Video & Multimedia

  • Video Overview of Cable Office

    This short video gives the viewer an overview of some of the functions of the Mayor's Office of Cable Communications, Boston City TV and Boston Kids & Family TV.

    Watch Video

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