About the Department of Innovation and Technology

Formerly the MIS (Management of Information Services) Department.

Mission Statement

The Department of Innovation and Technology is the City of Boston’s enterprise-wide technology services organization which provides solutions that empower our business partners across all City departments.  DoIT’s primary day-to-day responsibility is to ensure that the networks, desktop computers, e-mail systems, and applications that support the business of City government are continuously available and operating effectively.

Performance Strategies

  • To deliver services adhering to performance standards.
  • To expand eGovernment services.
  • To increase workforce access, knowledge and skills in the utilization of technology.
  • To provide for the public good by advancing development and access to new technologies and information.