City of Boston CIO Bill Oates Named "Public Sector Innovation Leader"
Government Technology Magazine lists Boston among Top 25 Innovators of 2011
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For Immediate Release
March 01, 2011
Released By:
Mayor's Office
For More Information Contact:
Mayor's Press Office

Mayor Thomas M. Menino today announced that Bill Oates, the City of Boston’s Chief  Information Officer, has been named among the Top 25 “Doers, Dreamers & Drivers”  in Public Sector Innovation by Government Technology magazine and the Center for Digital Government.  The Top 25 were chosen based on their use of technology to improve government performance, boost efficiency and strengthen citizen services. 

“Bill Oates has been a tremendous leader in moving the City of Boston’s technology initiatives forward,” said Mayor Menino.  “He has been instrumental in developing innovative technology solutions that continue to improve citizen engagement, accessibility and open government, making Boston one of the most forward thinking and innovative cities in America.”

Featured in the March issue of Government Technology, the Innovators come from state and local government, academia and the private and non-profit sectors.  Twenty five people are praised as leaders who cut through the public sector’s infamous barriers to innovation, to reshape government operations for the better.  Mayor Menino himself won the prestigious award in 2007.  In the past year, the City’s Department of Innovation & Technology received two Government Technology awards: Boston ranked #1 in the Digital Cities Survey and the City website was named Best of the Web. 

“The Mayor has challenged everybody to change the way they do business and really be innovative, and really made important partnerships across the whole city,” said Bill Oates. “We are constantly innovating and using technology to engage citizens, increase efficiency, connect the city and close the digital divide. The goal is more effective, transparent government that serves citizens on their terms, not our terms.”

Boston launched a mobile version of the city’s already highly praised website. In 2009, an iPhone app (and later an Android app) called Citizens Connect allowed residents to report municipal issues like potholes and graffiti on their Smartphone.  In addition, Oates helped drive upgrades to the city’s call center and worked to enhance interdepartmental connectivity. Many innovative technology projects are in progress in Boston, including a joint effort with Code for America to build educational services applications. 

“The need to innovate has never been greater,” said Steve Towns, editor of Government Technology. “That’s where members of our 2011 Top 25 shine. This year’s Doers, Dreamers and Drivers showed the courage and vision to address long-standing problems and transform government operations in a tough environment. We congratulate the 2011 Top 25 and acknowledge them for their service.”

Top 25 Doers, Dreamers & Drivers in Public Sector Innovation: Bill Oates

For more information on the City of Boston technology initiatives:


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