Mayor Menino Launches SnowOps Viewer
Real time location of city snow plows now available online
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For Immediate Release
February 08, 2013
Released By:
Mayor's Office
For More Information Contact:
Mayor's Press Office

As the City prepares for the impending blizzard, Mayor Thomas M. Menino today announced the launch of the City of Boston’s SnowOps Viewer, an online portal depicting real time location of all active city and contractor plows during snow events. In addition to plow locations, visitors can also see where calls for service have been made via the Mayor’s 24-hour Hotline. The portal is available at

“Our teams are working around the clock before, during, and after storms to clear our roads and keep our residents safe,” Mayor Menino said. “We want to give residents a look at what’s being done on their behalves, and this technology takes them right into the command centers of our public works yards.”

For the past three years, the Public Works Department has been utilizing a more detailed version of the program, which allows senior management and district staff to quickly monitor the location of plows working in their district. All plows working for the City are equipped with GPS systems. During a single storm this season, this technology saved the Department more than $25,000 in costs by monitoring unsubstantiated idle time.

“The men and women of the Public Works Department spend hundreds of hours each winter keeping the roads safe for Boston residents,” Public Works Commissioner Joanne Massaro said. “This will provide citizens a clearer view into the work we do and the cutting-edge technology we’re using to improve it.”

Boston Public Works crews have nearly 600 pieces of equipment active on City streets today and crews are expecting to work throughout the weekend. The department is responsible for management of snow removal for more than 800 miles of public roadways, pedestrian walkways on 43 bridges, and nearly 1,000 pedestrian ramps in the City’s downtown core.

SnowOps is the latest addition to the City’s digital suite of snow services available to residents, including Alert Boston, the city’s emergency notification system, and Adopt-a-Hydrant, which matches volunteers to hydrants in an effort to keep them clear of snow.

The Mayor's 24-Hour Hotline will plan to have additional staff on-hand throughout the duration of the storm, and residents with weather-related questions or concerns, including down power lines, down trees or icy conditions, should call 617-635-4500. To receive emergency notifications from the City, register for the Alert Boston network at  If you would like to receive updates on the storm on Twitter you can follow us: @NotifyBoston.


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