Boston Ranked Among Top 10 Digital Cities in America
Recognized by Center for Digital Government and the National League of Cities for outstanding use of technology in government
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For Immediate Release
November 19, 2012
Released By:
Innovation & Technology
For More Information Contact:
Geri Joyce Killarney

Mayor Thomas M. Menino announced today that the City of Boston is among the top 10 most advanced digital cities in America, according to the Center for Digital Government’s Annual Digital Cities Survey.   Boston was ranked 3rd among cities with a population of 250, 000 or more.  The highest ranking cities in the survey focused on creative cost savings methods that consolidate and enable shared services and increased citizen engagement tools.

“Boston continues to be recognized for using technology creatively to advance citizen engagement, improve our business process and lead the way in innovation,” Mayor Menino said.  “We are honored to be recognized nationally for our success.”

“Cities that are investing in technology are seeing huge cost savings that are critical to operations and their ability to meet higher demand for services,” said Todd Sander, executive director for the Center. “These cities are true innovators and we applaud them as they work in the spirit of collaboration to provide extraordinary value to constituents despite budget setbacks.”

 In the past year Boston has continued to make progress with technology initiatives and develop partnerships:

  • Enhanced enterprise capabilities with major project successes – including a full Financials System (PeopleSoft) upgrade; Licensing and Permitting extended to major departments; Asset Management System (Maximo) and Cash Management (Inovah) systems.
  • Will bring Boston’s Citizens Connect application to cities and towns across the Commonwealth of Massachusetts under the State’s Community Innovation Challenge (CIC), awarded earlier this spring.
  • Released a new “Open Government” capability to support increased transparency and engagement that addresses Boston’s commitment to our residents, visitors and partners.
  • Taken our Innovation Model, the Mayor’s Office of New Urban Mechanics, to Cities and Foundations across the country in an effort to create a network of municipal innovators.

“In Boston we are leveraging trends in technology to transform the way we deliver services and do the City’s business.  The Department of Innovation & Technology (DoIT) has been attracting the City’s “best and brightest” from across city government to work on exciting innovative projects that are improving government efficiency and constituent engagement,” said Bill Oates, Chief Information Officer.  “We are thrilled to be recognized for these achievements.”

The top ten-ranked cities will be honored at a special awards ceremony concurrent with the National League of Cities annual conference in Boston on November 30th.

For more information on the City of Boston technology initiatives visit:

Digital Cities Press Release:


Congratulations to the 2012 Digital Cities Survey Winners 250, 000 or more population:

 1st Louisville Metro Government, Ky.

2nd City of Riverside, Calif.

3rd City of Boston, Mass.

4th City of Seattle, Wash.

5th City of Aurora, Colo.

6th City of Corpus Christi, Texas

7th City of Henderson, Nev.

7th City of Charlotte, N.C.

8th City of Sacramento, Calif.

9th City of Fort Worth, Texas

9th City of Long Beach, Calif.

10th City of Jacksonville, Fla.

10th City of Fresno, Calif.

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