Mayor Menino Launches City Website Designed for Mobile Devices
City continues to use creative ways to connect citizens to local government
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For Immediate Release
May 04, 2010
Released By:
Mayor's Office
For More Information Contact:
Mayor's Press Office

Today, Mayor Thomas M. Menino announced a version of the city’s web site formatted specifically for viewing on mobile devices like BlackBerries and iPhones.

“As more people use mobile devices to access news and information, having a mobile site for the City of Boston is essential to providing services to our citizens,” said Mayor Menino. “This is again further proof of our constant push for innovation and use of modern technology.”

The mobile version of the City’s website – – went live on April 14 and is automatically optimized for BlackBerries, Droids, iPhones and even the iPad, Apple's newest touch screen device. The design emphasizes a very functional method of accessing information based on user, device and content metrics. If you visit the City’s website from your mobile device, you will be automatically redirected to the mobile version. Within the last several days over 1,500 users have accessed the mobile site.

The new site provides mobile phone users with quick and easy access to the information they want most. Users are able to:

  • file a taxi complaint or lost property report immediately after stepping out of the cab;
  • locate a towed car while standing in the location it was towed from;
  • view election results as they come in;
  • sign up for a street sweeping reminder immediately after parking;
  • find something to do while out and about ; and
  • find visitor information while walking along the Freedom Trail.

“The City of Boston is home to a diverse, digital savvy population,” Bill Oates, the City’s Chief Information Officer, said. “It was imperative to provide relevant content and services on smart phones for both our constituents and visitors. We plan on expanding offerings to include detailed property information in the near future.”

The mobile website is the latest in the City’s strategy to “enable anytime, anywhere” service to constituents. In the past year, the City has also launched its first iPhone application, launched a GIS Data Hub, introduced innovative e-alerts, and engaged constituents through social media outlets.

Citizens Connect iPhone Application The Citizens Connect iPhone app enables residents and visitors to send issues and problems (such as potholes, street lighting) directly from their iPhones to city departments for resolution. To date, 5,775 Boston residents have downloaded the Citizens Connect application available for free at the Apple iTunes store. 

GIS Data Hub Launched in August 2009, the GIS Data Hub provides a resource for both City employees and residents to access maps, reports and charts using geographic data layers.  Constituents can use the Data Hub to see what service issues neighbors have reported in their community. 

E-Alerts An expanded offering of email and text message alerts now includes notifications about ticketing, towing and parking restrictions.

Social Media Center Using Facebook, Twitter, YouTube and RSS feeds, City departments are raising awareness of public health issues, connecting with the cycling community, publicizing events and sharing public safety alerts.

For more information, please visit



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