Appeals and Payments

On May 14, 2010, the City of Boston adopted Massachusetts General Law, Chapter 40U, an Act Relative to the Collection of Unpaid Municipal Fines, often referred to as the "Green Ticket Law". This statute includes the right to both written appeals and administrative hearings for citations/violations written "regulating the housing, sanitary or snow and ice removal requirement" and establishes penalties and collection mechanisms for unpaid fines.
Read Massachusetts General Law Ch 40U »


Upon receipt of a ticket you may submit a written appeal or request a hearing in writing within 21 days to:

Boston Inspectional Services Department
CEP Hearing Officer
1010 Massachusetts Ave.
Boston, MA 02118

Appellants must submit a written statement including:

  • Documentation
  • Witness statements and/or pictures to dispute the validity of the citation(s)

If the person cited is not satisfied with the result, he or she may appeal to Boston Housing Court.

If after 21 days, an appeal has not been requested and the citation has not been paid, the City will issue a late notice with a $10 processing fee. After an additional 30 days, "Final Notice Before Inclusion in the Real Estate Tax Bill” will be issued with a penalty fee of $10.

If the fines and fees are still not paid after the second notice, the City can commit charges to the property tax bill, and they will be subject to collection by the same means used to collect delinquent real estate taxes, up to and including the recording of an instrument of tax taking on the property.


Check or money order payments (please include ticket # or violation address) can be mailed to:

Treasury Department, City of Boston
P.O. Box 9715
Boston, MA 02114

Pay in person with cash, check or money order at Boston City Hall:

Office of the Treasurer 
1 City Hall Plaza, Room M-38 
Boston, MA  02201
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For more information regarding appeal hearings, please call 617-635-4896.
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