Dear Concerned Citizen,
The Assessing department is committed to creating an assessment system that taxpayers can look to as an example of efficiency, creativity and performance. This department is charged with establishing market-based assessments for 143,000 real estate and 5,000 Personal Property Parcels.
The Assessing Department offers assistance and information to Boston's taxpayers through its Taxpayer Referral & Assistance Center - known as TRAC. The TRAC office provides convenient, one-stop shopping for taxpayer services, including:
Information - including explanations of tax bills, abatements and exemptions programs, change of mailing address forms, residential exemption information and applications, boat and motor vehicle excise tax, boat mooring permit information and general informational publications;
Assistance including accepting personal and residential exemption applications, abating excise taxes, issuing duplicate tax bills and payment history and providing ward and parcel information;
Problem solving - referral to "expert" assistance in either Assessing or Collector/Treasurer office, for the resolution of CURRENT fiscal year tax bill payments, and personal and real estate abatement processing.
We hope you find the Internet site - which provides answers to Frequently Asked Questions and includes all of the Department's taxpayer literature, helpful. I appreciate your interest in furthering the understanding of property tax administration in the City of Boston.
Ronald W. Rakow
Commissioner of Assessing