AED (150)

Automated External Defibrillation (AED)

The American Heart Association and National Safety Council strongly encourage businesses and public facilities to establish automated external defibrillation (AED) programs to increase the chances of survival for people with heart-related emergencies. With proper emergency response training and an emergency plan, an AED could save the life of a co-worker, friend, family member, or stranger.

In 2009, then-mayor Thomas M. Menino, alongside Boston EMS Command and Dispatch Staff, proudly announced "AED Alert," a new tool designed to improve cardiac survival in Boston. When a 911 call comes in from a public facility and an AED is onsite, Boston EMS' computer aided dispatch (CAD) system will trigger an alert prompting EMS Telecommunicators to provide the caller with instructions on where to retrieve the device and how to apply it.  Boston EMS Telecommunicators are specially trained to handle difficult situations and serve as a critical link between patients and our field crews.

Studies have repeatedly shown that immediate bystander CPR combined with defibrillation within 3-5 minutes of a collapse can help improve cardiac survival rates. There have been several instances in Boston where quick CPR and AED use have helped save a life. For example, Olivia Quigley, a 6-year-old girl who collapsed at an East Boston school in 2009, was saved by the combination of immediate bystander CPR and AED, among other treatment. If you don't know CPR, we encourage you to learn.

Learn More About CPR

Boston EMS maintains a database of over 1,000 AEDs throughout the City - mostly in public buildings, athletic clubs and large office towers. To have the most updated system possible, we need to know the location of every AED in Boston.  If your business or organization has an AED, please report its location through our online form. The form is also available in PDF format to download and print. For questions, please contact Deputy Superintendent Claire McNeil at 617-343-1115 or contact Boston EMS. Boston EMS can also help an organization choose the best defibrillator and train staff.

Report an AED Location
AED Location Form
Contact Boston EMS

Boston EMS teaches courses on CPR and how to use an AED. Remember, you are never alone in an emergency. Call 911 for help.

  • AED (75)

    Boston EMS Launches New Online AED Report Form

    Sudden cardiac arrest can be fatal if not treated within minutes. Boston's CAD system (computer aided dispatch) has the locations of more than 900 AEDs throughout the city. To be truly effective, Boston EMS needs to know the locations of every publicly accessible AED. If your business or organization has an AED, report its location now!

    Report an AED Location »

    Watch Video »

  • Computerworld Honors (75)

    Computerworld Laureate Winner, 2011: Boston EMS AED Alert

    Boston EMS AED Alert has been recognized as a Laureate Award Winner in the Health Category. With the goal of improving and increasing bystander CPR and ultimately saving more lives, staff from Boston EMS’ Dispatch Operations as well as RTQI (Research, Training, and Quality Improvement) has implemented an addition to the Computer Aided Dispatch (CAD) system to show the location of hundreds of Automated External Defibrillators (AEDs) across the city. The improved system, known as AED Alert allows Boston EMS 911 call takers to identify the location of the nearest AED unit once an address is entered. Boston EMS’ RTQI has developed an extensive list of more than 900 AED locations and the database continues to grow.

    Read Release »

    More Information »

Forms, Permits & Applications

Press Releases