Digital Strategy

Boston aims to become the most engaged city with the most empowered constituents and efficient government. DoIT is currently updating their digital strategic plan that will dictate how information and technology will be used to reach these goals. The updated plan will be issued later this fall. 

Mayoral Challenge Shapes Boston's IT Agenda

In his 2010 Inaugural Address, former Mayor Menino challenged his administration to “to transform our delivery of basic city services and usher in a wave of municipal innovation.”
Excerpt from former Mayor Menino's 2010 Inaugural Address
Watch Full Inaugural Address

This call to action created two new organizations within city government. The City's MIS Department was rebranded as the Department of Innovation and Technology (DoIT), representing the new reach of technology across the organization. The Mayor also introduced the Mayor's Office of New Urban Mechanics (MONUM), a team dedicated to building a bridge between innovators inside of City Hall and those throughout the community. For the Department of Innovation & Technology (DoIT), that change took an aggressive IT agenda to a higher level.

DoIT delivered solutions that helped City departments more efficiently and effectively fulfill their responsibilities by:

  1. Engaging Citizens
  2. Connecting the City
  3. Closing the Digital Divide
  4. Increasing Efficiency
  5. Continuously Innovating
  6. Adapting Services to Meeting Changing Needs
  7. Creative Funding
  8. Working Collaboratively
  9. Creating a Sustainable City
  10. Open Government

Looking Forward - Boston's Digital Strategy for the Future

Empowered Constituents 
Boston is at its best when all constituents have the opportunity to reach their goals.  We are a more dynamic and vibrant city because of our different backgrounds and experiences and become a stronger community when constituents are encouraged to share their expertise. 
Engaged City
Boston creates meaningful connections with and between our city’s constituents, public, private and academic organizations, neighboring cities and peer cities world-wide to innovate solutions to the city’s greatest challenges. 
Efficient Government
A solid foundation is what enables our innovative work. Boston operates as an efficient, open government.  We streamline processes, automate information gathering, seek proactive solutions through data analysis and make infrastructure choices that can adapt to accommodate future changes.