CityofBoston.gov plays a central role in the City of Boston’s strategy to enable anywhere, anytime service to all constituents. Through the website, we strive to connect citizens and local government. In 2006, a complete redesign of the site embraced a user-centric design methodology and a “newsy” layout. Since then, major enhancements have been guided by three key goals:
- Use new technologies to continuously innovate,
- improve the delivery of constituent services, and
- save time and money for both City agencies and constituents.
2011
Citizens Connect Live introduced
Social Media Center updated
Site Improvements & Feedback Campaign established
New BAR scorecard tool released
Student Internship Portal launched
GIS Map & Application for Food Trucks developed
Legislation Information Management system implemented
2010
New approach to online transactions, "Citizens Connect" introduced
Mobile website launched
Improved City events calendar
New suite of parking applications created for users
Automatic site translation to 30+ languages offered
Online job posting and application process initiated
GIS mapping tools and DataHub exposed
E-mail subscription services offered
Web 2.0 technologies utilized
-
Digital Government Best of Web Award, 2010: City Portal
The City of Boston was award 1st place in The Best of the Web competition, an annual awards program that recognizes the most innovative, user-friendly state and local government portals. The awards are judged by a panel of experts on a wide range of categories including: site innovation, functionality, efficiency, ease of use, accessibility, and exceptional service to the public.
- Privacy & Security
- @ 2012 City of Boston. All rights reserved.
