Questions about snow? This web site provides helpful information on storm safety, parking regulations and emergency phone numbers. If you have a question or concern regarding snow, you can call the Mayor's 24 Hour Constituent Service at (617) 635-4500 or submit a request online.

If a snow emergency is declared by the Mayor, then the Storm Center at City Hall opens to answer all storm related questions and requests. The Storm Center's number is (617) 635-3050. You can register for email or txt alerts to be notified when snow emergencies are declared or cancelled.

The Storm Center will be open during major snowstorms, hurricanes, floods or natural disasters to provide information and service to Boston residents for all storm-related problems, including plow requests, downed trees, and power outages. The Storm Center is staffed by a knowledgeable team of City departments and utility representatives, including: Public Works, Transportation, Inspectional Services, Parks and Recreation, the Mayor's 24-Hour Service, Police, Fire, Emergency Medical Service, NStar, National Grid, Boston Water & Sewer, and the MBTA.

• Review Boston's Parking Regulations, identify major arteries and find alternate parking locations in your neighborhood.



• Register for Email and Text Alerts to be notified when snow emergencies are declared and cancelled.



• Visit the Preparing for Winter page for information to help you stay warm and safe this winter season.



• Visit the Winter Heating FAQs page for information about discounted utility rates, city and state programs, home improvement services, and other forms of assistance.