| Title | Phone # |
| American Red Cross Disaster Line | (800) 564-1234 |
| Boston Fire Emergency | 911 |
| Boston Medical Center- Emergency, Adult | (617) 414-4075 |
| Boston Medical Center- Emergency, Pediatric | (617) 414-4991 |
| Boston Police Emergency | 911 |
| Emergency Storm Center, during major snowstorms | (617) 635-3050 |
| Mayor's 24-Hour Hotline | (617) 635-4500 |
| Mayor's No Heat Hotline | (617) 635-4500 |
| Title | Phone # |
| Aging in Place Project | (617) 357-6332 X221 |
| Boston HomeWorks | (617) 635-0600 |
| Citizens' Energy Corp. | (617) 338-6300 |
| HeatWorks | (617) 635-0338 |
| Homeowner Options for Mass. Elders (HOME) | (617) 451-0680 |
| Mass. Energy Consumers Alliance | (800) 287-3950 |
| PaintWorks | (617) 635-0600 |
| Senior Homeowner Services Program | (617) 635-0369 |
| Senior Vacant Unit Initiative | (617) 635-0314 |
| Title | Phone # |
| ABCD | (617) 357-6332 |
| Aids Action Committee-HOPWA | (617) 450-1467 |
| Catholic Charities, Dorchester | (617) 287-1150 |
| City Mission Society | (617) 742-6830 |
| Emergency Shelter Commission | (617) 635-4507 |
| Howard Benevolent Society | (617) 742-2952 |
| Impact | (617) 542-0338 |
| Kit Clark Senior House | (617) 825-5000 |
| Lend a Hand Society | (617) 338-5301 |
| Mass. Property Insurance Underwriting Assoc. | (800) 392-6108 |
| Roxbury Multi-Service Center | (617) 427-4470 |
| Roxbury Salvation Army | (617) 427-6700 |
| Salvation Army | (617) 542-5420 |
| Trustees of Charitable Donations | (617) 635-3692 |
| Title | Phone # |
| Attorney General | (617) 727-8400 |
| Boston Arson Hotline | (617) 343-3324 |
| Boston City Hall (Main Line) | (617) 635-4000 |
| Boston Fire Department Emergency | (617) 343-2880 |
| Boston Fire Department Headquarters | (617) 343-3550 |
| Boston Fire Investigation Unit | (617) 343-3324 |
| Boston Home Center | (617) 635-4663 |
| Boston Housing Authority | (617) 988-4000 |
| Boston Police Headquarters | (617) 343-4200 |
| Boston Public Health Commission | (617) 534-5394 |
| Commission for Persons with Disabilities | (617) 635-3682 |
| Consumer Affairs and Licensing | (617) 635-4165 |
| Department of Neighborhood Development (DND) | (617) 635-3880 |
| Department of Revenue | (617) 887-6367 |
| Department of Transitional Assistance | (617) 989-6100 |
| Elderly Commission | (617) 635-4375 |
| Emergency Shelter Commission | (617) 635-4507 |
| Fair Housing Commission | (617) 635-4408 |
| H.U.D. | (617) 994-8200 |
| Housing Court | (617) 788-8485 |
| Inspectional Services Department (ISD) | (617) 635-5322 |
| ISD - Building Permits | (617) 635-3271 |
ISD - Code Enforcement Police | (617) 635-4896 |
| ISD - Code Violations | (617) 635-5322 |
| ISD - Health Code Violations | (617) 635-5322 |
| Lead Safe Program | (617) 534-5965 |
| Licensing Board | (617) 635-4170 |
| Mass. Commission Against Discrimination | (617) 727-3990 |
| Mayor's 24-Hour Hotline | (617) 635-4500 |
| Mayor's No Heat Hotline | (617) 635-4500 |
| Mediation, Rental Housing Resource Center | (617) 635-RENT (7368) |
| Metro Housing Office | (617) 635-3321 |
| Office of Neighborhood Services | (617) 635-3485 |
| Office of New Bostonians | (617) 635-2980 |
| Office of the Parking Clerk | (617) 635-4682 |
| Recycling, Computer Monitors | (617) 635-7574 |
| Recycling, Public Works Department | (617) 635-4959 |
| Registry of Deeds | (617) 788-8575 |
| Rental Housing Resource Center | (617) 635-RENT (7368) |
| Resident Parking Permit | (617) 635-4682 |
| Safety Net, Rental Housing Resource Center | (617) 635-RENT (7368) |
| Snow, Emergency Storm Center | (617) 535-3050 |
| Taxpayer Referral/Assistance Center (TRAC) | (617) 635-4287 |
| Zoning Board of Appeals | (617) 635-4775 |
| Title | Phone # |
| ABCD | (617) 357-6332 |
| AIDS Action Line | (617) 536-7733 |
| Allston-Brighton CDC | (617) 787-3874 X217 |
| Asian CDC | (617) 482-2380 |
| City Life/Vida Urbana (Jamaica Plain) | (617) 524-3541 X303 |
| Codman Square CDC | (617) 825-4224 |
| Dorchester Bay EDC | (617) 825-4200 |
| East Boston CDC | (617) 569-5590 |
| Fenway CDC | (617) 267-4637 |
| Fields Corner CDC | (617) 282-4290 |
| Grove Hall NDC | (617) 445-2284 |
| Jamaica Plain NDC | (617) 522-2424 |
| Lena Park CDC | (617) 436-1900 |
| Madison Park CDC | (617) 541-3900 |
| Mass. Coalition for the Homeless | (781) 595-7570 |
| Metro Housing Office | (617) 635-3321 |
| N.O.A.H. | (617) 567-5882 |
| Nuestra Comunidad | (617) 427-3599 |
| Salvation Army | (617) 236-7233 X259 |
| South Boston NDC | (617) 268-9610 |
| Title | Phone # |
| Attorney General | (617) 727-8400 |
| Boston Bar Association-Lawyer Referral Services | (617) 742-0625 |
| Community Legal Services and Counseling Center | (617) 661-1010 |
| Greater Boston Legal Services | (617) 371-1234 |
| Greater Boston Legal Services - Elderly Unit | (617) 371-1234 X1804 |
| Housing Court | (617) 788-8485 |
| Jamaica Plain Legal Services | (617) 522-3003 |
| Mass. Bar Association - Lawyer Referral Services | (617) 654-0400 |
| New England School of Law Legal Services | (617) 422-7380 |
| Volunteer Lawyers Project | (617) 423-0648 |
| Title | Phone # |
| Board of Reg. Real Estate Brokers - Office of Investigation | (617) 727-7406 |
| Board of Registration of Real Estate Brokers & Salespeople | (617) 727-2373 |
| Boston Childhood Lead Poisoning Prevention Program | (617) 534-5966 |
| Greater Boston Real Estate Board/Rental Housing Assoc. (RHA) | (617) 423-8700 |
| Title | Phone # |
| Boston Family Shelter | (617) 267-8081 |
| Boston Night Center (Adult) | (617) 248-1998 |
| Boston Rescue Mission/Kingston House (Adult) | (617) 482-8819 |
| Bridge Over Troubled Water (Youth) | (617) 423-9575 |
| Casa Nueva Vida (Family) | (617) 524-6332 |
| Crossroads Family Shelter | (617) 567-5926 |
| Dept. of Transitional Assistance-Boston Family Housing Office | (617) 989-6100 |
| Emergency Shelter Commission (Adult) | (617) 635-4507 |
| Impact (Adult) | (617) 542-0338 |
| Long Island Annex (Men Only) | (617) 534-2500 |
| Long Island Shelter, Boston Harbor - Administration (Adult) | (617) 534-2526 |
| Long Island Shelter, Boston Harbor - Intake (Adult) | (617) 534-2526 X300 |
| Pine Street Inn - Women's Inn (Women Only) | (617) 892-9321 |
| Pine Street Inn (Men Only) | (617) 521-7202 |
| Project Hope (No Adult Men) | (617) 442-1880 |
| Queen of Peace (No boys over 5) | (617) 288-4182 |
| Rosie's Place (Women Only) | (617) 442-9322 |
| Santa Maria (Women Only) | (617) 423-4366 |
| Shattuck Shelter (Adult) | (617) 522-8110 X3229 |
| Sojourner House (Family) | (617) 442-0590 |
| Temporary Home for Women & Children (No Adult Men) | (617) 720-3611 |
| Travelers' Aid Society, call Mayor's 24 Hour Hotline (Family) | (617) 635-4500 |
| United Homes Shelter (Men Only) | (617) 265-4515 |
| Woods Mullen Shelter (Adult) | (617) 534-7101 |
| Title | Phone # |
| Boston Water and Sewer Commission | (617) 989-7000 |
| Citizens Energy Corporation | (617) 338-6300 |
| Keyspan | (617) 469-2300 |
| Mass Energy Consumers Alliance | (800) 287-3950 |
| Mayor's 24-Hour Hotline | (617) 635-4500 |
| Mayor's No Heat Hotline | (617) 635-4500 |
| Nstar | (800) 592-2000 |