Directory of Important Telephone Numbers

Emergency

TitlePhone #
American Red Cross Disaster Line(800) 564-1234
Boston Fire Emergency911
Boston Medical Center- Emergency, Adult(617) 414-4075
Boston Medical Center- Emergency, Pediatric(617) 414-4991
Boston Police Emergency911
Emergency Storm Center, during major snowstorms(617) 635-3050
Mayor's 24-Hour Hotline(617) 635-4500
Mayor's No Heat Hotline(617) 635-4500

Financial Assistance for Homeowners

 

TitlePhone #
Aging in Place Project(617) 357-6332 X221
Boston HomeWorks(617) 635-0600
Citizens' Energy Corp.(617) 338-6300
HeatWorks(617) 635-0338
Homeowner Options for Mass. Elders (HOME)(617) 451-0680
Mass. Energy Consumers Alliance(800) 287-3950
PaintWorks(617) 635-0600
Senior Homeowner Services Program(617) 635-0369
Senior Vacant Unit Initiative(617) 635-0314

Financial Assistance for Tenants

TitlePhone #
ABCD(617) 357-6332
Aids Action Committee-HOPWA(617) 450-1467
Catholic Charities, Dorchester(617) 287-1150
City Mission Society(617) 742-6830
Emergency Shelter Commission(617) 635-4507
Howard Benevolent Society(617) 742-2952
Impact(617) 542-0338
Kit Clark Senior House(617) 825-5000
Lend a Hand Society(617) 338-5301
Mass. Property Insurance Underwriting Assoc.(800) 392-6108
Roxbury Multi-Service Center(617) 427-4470
Roxbury Salvation Army(617) 427-6700
Salvation Army(617) 542-5420
Trustees of Charitable Donations(617) 635-3692


Government

TitlePhone #
Attorney General(617) 727-8400
Boston Arson Hotline(617) 343-3324
Boston City Hall (Main Line)(617) 635-4000
Boston Fire Department Emergency(617) 343-2880
Boston Fire Department Headquarters(617) 343-3550
Boston Fire Investigation Unit(617) 343-3324
Boston Home Center(617) 635-4663
Boston Housing Authority(617) 988-4000
Boston Police Headquarters(617) 343-4200
Boston Public Health Commission(617) 534-5394
Commission for Persons with Disabilities(617) 635-3682
Consumer Affairs and Licensing(617) 635-4165
Department of Neighborhood Development (DND)(617) 635-3880
Department of Revenue(617) 887-6367
Department of Transitional Assistance(617) 989-6100
Elderly Commission(617) 635-4375
Emergency Shelter Commission(617) 635-4507
Fair Housing Commission(617) 635-4408
H.U.D.(617) 994-8200
Housing Court(617) 788-8485
Inspectional Services Department (ISD)(617) 635-5322
ISD - Building Permits(617) 635-3271

ISD - Code Enforcement Police

(617) 635-4896
ISD - Code Violations(617) 635-5322
ISD - Health Code Violations(617) 635-5322
Lead Safe Program(617) 534-5965
Licensing Board(617) 635-4170
Mass. Commission Against Discrimination(617) 727-3990
Mayor's 24-Hour Hotline(617) 635-4500
Mayor's No Heat Hotline(617) 635-4500
Mediation, Rental Housing Resource Center(617) 635-RENT (7368)
Metro Housing Office(617) 635-3321
Office of Neighborhood Services(617) 635-3485
Office of New Bostonians(617) 635-2980
Office of the Parking Clerk(617) 635-4682
Recycling, Computer Monitors(617) 635-7574
Recycling, Public Works Department(617) 635-4959
Registry of Deeds(617) 788-8575
Rental Housing Resource Center(617) 635-RENT (7368)
Resident Parking Permit(617) 635-4682
Safety Net, Rental Housing Resource Center(617) 635-RENT (7368)
Snow, Emergency Storm Center(617) 535-3050
Taxpayer Referral/Assistance Center (TRAC)(617) 635-4287
Zoning Board of Appeals(617) 635-4775


Housing Services and Counseling

TitlePhone #
ABCD(617) 357-6332
AIDS Action Line(617) 536-7733
Allston-Brighton CDC(617) 787-3874 X217
Asian CDC(617) 482-2380
City Life/Vida Urbana (Jamaica Plain)(617) 524-3541 X303
Codman Square CDC(617) 825-4224
Dorchester Bay EDC(617) 825-4200
East Boston CDC(617) 569-5590
Fenway CDC(617) 267-4637
Fields Corner CDC(617) 282-4290
Grove Hall NDC(617) 445-2284
Jamaica Plain NDC(617) 522-2424
Lena Park CDC(617) 436-1900
Madison Park CDC(617) 541-3900
Mass. Coalition for the Homeless(781) 595-7570
Metro Housing Office(617) 635-3321
N.O.A.H.(617) 567-5882
Nuestra Comunidad(617) 427-3599
Salvation Army(617) 236-7233 X259
South Boston NDC(617) 268-9610

Legal Assistance

 

TitlePhone #
Attorney General(617) 727-8400
Boston Bar Association-Lawyer Referral Services(617) 742-0625
Community Legal Services and Counseling Center(617) 661-1010
Greater Boston Legal Services(617) 371-1234
Greater Boston Legal Services - Elderly Unit(617) 371-1234 X1804
Housing Court(617) 788-8485
Jamaica Plain Legal Services(617) 522-3003
Mass. Bar Association - Lawyer Referral Services(617) 654-0400
New England School of Law Legal Services(617) 422-7380
Volunteer Lawyers Project(617) 423-0648

Property Owners

 

TitlePhone #
Board of Reg. Real Estate Brokers - Office of Investigation(617) 727-7406
Board of Registration of Real Estate Brokers & Salespeople(617) 727-2373
Boston Childhood Lead Poisoning Prevention Program(617) 534-5966
Greater Boston Real Estate Board/Rental Housing Assoc. (RHA)(617) 423-8700

Shelters

TitlePhone #
Boston Family Shelter(617) 267-8081
Boston Night Center (Adult)(617) 248-1998
Boston Rescue Mission/Kingston House (Adult)(617) 482-8819
Bridge Over Troubled Water (Youth)(617) 423-9575
Casa Nueva Vida (Family)(617) 524-6332
Crossroads Family Shelter(617) 567-5926
Dept. of Transitional Assistance-Boston Family Housing Office(617) 989-6100
Emergency Shelter Commission (Adult)(617) 635-4507
Impact (Adult)(617) 542-0338
Long Island Annex (Men Only)(617) 534-2500
Long Island Shelter, Boston Harbor - Administration (Adult)(617) 534-2526
Long Island Shelter, Boston Harbor - Intake (Adult)(617) 534-2526 X300
Pine Street Inn - Women's Inn (Women Only)(617) 892-9321
Pine Street Inn (Men Only)(617) 521-7202
Project Hope (No Adult Men)(617) 442-1880
Queen of Peace (No boys over 5)(617) 288-4182
Rosie's Place (Women Only)(617) 442-9322
Santa Maria (Women Only)(617) 423-4366
Shattuck Shelter (Adult)(617) 522-8110 X3229
Sojourner House (Family)(617) 442-0590
Temporary Home for Women & Children (No Adult Men)(617) 720-3611
Travelers' Aid Society, call Mayor's 24 Hour Hotline (Family)(617) 635-4500
United Homes Shelter (Men Only)(617) 265-4515
Woods Mullen Shelter (Adult)(617) 534-7101

Utilities

TitlePhone #
Boston Water and Sewer Commission(617) 989-7000
Citizens Energy Corporation(617) 338-6300
Keyspan(617) 469-2300
Mass Energy Consumers Alliance(800) 287-3950
Mayor's 24-Hour Hotline(617) 635-4500
Mayor's No Heat Hotline(617) 635-4500
Nstar(800) 592-2000