Directory of Important Telephone Numbers
View the entire list of Important Phone Numbers below or choose a category.
- Emergency
- Government
- Housing Services and Counseling
- Legal Assistance
- Property Owners
- Utilities
- Shelters
- Financial Assistance for Homeowners
- Financial Assistance for Tenants
| Emergency | |
| Title | Phone # |
|
American Red Cross Disaster Line |
(800) 564-1234 |
|
Boston Fire Emergency |
911 |
|
Boston Medical Center- Emergency, Adult |
(617) 414-4075 |
|
Boston Medical Center- Emergency, Pediatric |
(617) 414-4991 |
|
Boston Police Emergency |
911 |
|
Emergency Storm Center, during major snowstorms |
(617) 635-3050 |
|
Mayor's 24-Hour Hotline |
(617) 635-4500 |
|
Mayor's No Heat Hotline |
(617) 635-4500 |
| Financial Assistance for Homeowners | |
| Title | Phone # |
|
Aging in Place Project |
(617) 357-6332 X221 |
|
Boston HomeWorks |
(617) 635-0600 |
|
Citizens' Energy Corp. |
(617) 338-6300 |
|
HeatWorks |
(617) 635-0338 |
|
Homeowner Options for Mass. Elders (HOME) |
(617) 451-0680 |
|
Mass. Energy Consumers Alliance |
(800) 287-3950 |
|
PaintWorks |
(617) 635-0600 |
|
Senior Homeowner Services Program |
(617) 635-0369 |
|
Senior Vacant Unit Initiative |
(617) 635-0314 |
| Financial Assistance for Tenants | |
| Title | Phone # |
|
ABCD |
(617)357-6332 |
|
Aids Action Committee-HOPWA |
(617) 450-1467 |
|
Catholic Charities, Dorchester |
(617) 287-1150 |
|
City Mission Society |
(617) 742-6830 |
|
Emergency Shelter Commission |
(617) 635-4507 |
|
Howard Benevolent Society |
(617) 742-2952 |
|
Impact |
(617) 542-0338 |
|
Kit Clark Senior House |
(617) 825-5000 |
|
Lend a Hand Society |
(617) 338-5301 |
|
Mass. Property Insurance Underwriting Assoc. |
(800) 392-6108 |
|
Roxbury Multi-Service Center |
(617) 427-4470 |
|
Roxbury Salvation Army |
(617) 427-6700 |
|
Salvation Army |
(617) 542-5420 |
|
Trustees of Charitable Donations |
(617) 635-3692 |
| Government | |
| Title | Phone # |
|
Attorney General |
(617) 727-8400 |
|
Boston Arson Hotline |
(617) 343-3324 |
|
Boston City Hall (Main Line) |
(617) 635-4000 |
|
Boston Fire Department Emergency |
(617) 343-2880 |
|
Boston Fire Department Headquarters |
(617) 343-3550 |
|
Boston Fire Investigation Unit |
(617) 343-3324 |
|
Boston Home Center |
(617) 635-4663 |
|
Boston Housing Authority |
(617) 988-4000 |
|
Boston Police Headquarters |
(617) 343-4200 |
|
Boston Public Health Commission |
(617) 534-5394 |
|
Commission for Persons with Disabilities |
(617) 635-3682 |
|
Consumer Affairs and Licensing |
(617) 635-4165 |
|
Department of Neighborhood Development (DND) |
(617) 635-3880 |
|
Department of Revenue |
(617) 887-6367 |
|
Department of Transitional Assistance |
(617) 989-6100 |
|
Elderly Commission |
(617) 635-4375 |
|
Emergency Shelter Commission |
(617) 635-4507 |
|
Fair Housing Commission |
(617) 635-4408 |
|
H.U.D. |
(617) 994-8200 |
|
Housing Court |
(617) 788-8485 |
|
Inspectional Services Department (ISD) |
(617) 635-5322 |
|
ISD - Building Permits |
(617) 635-3271 |
|
ISD - Code Enforcement Police |
(617) 635-4896 |
|
ISD - Code Violations |
(617) 635-5322 |
|
ISD - Health Code Violations |
(617) 635-5322 |
|
Lead Safe Program |
(617) 534-5965 |
|
Licensing Board |
(617) 635-4170 |
|
Mass. Commission Against Discrimination |
(617) 727-3990 |
|
Mayor's 24-Hour Hotline |
(617) 635-4500 |
|
Mayor's No Heat Hotline |
(617) 635-4500 |
|
Mediation, Rental Housing Resource Center |
(617) 635-RENT (7368) |
|
Metro Housing Office |
(617) 635-3321 |
|
Office of Neighborhood Services |
(617) 635-3485 |
|
Office of New Bostonians |
(617) 635-2980 |
|
Office of the Parking Clerk |
(617) 635-4682 |
|
Recycling, Computer Monitors |
(617) 635-7574 |
|
Recycling, Public Works Department |
(617) 635-4959 |
|
Registry of Deeds |
(617) 788-8575 |
|
Rental Housing Resource Center |
(617) 635-RENT (7368) |
|
Resident Parking Permit |
(617) 635-4682 |
|
Safety Net, Rental Housing Resource Center |
(617) 635-RENT (7368) |
|
Snow, Emergency Storm Center |
(617) 535-3050 |
|
Taxpayer Referral/Assistance Center (TRAC) |
(617) 635-4287 |
|
Zoning Board of Appeals |
(617) 635-4775 |
| Housing Services and Counseling | |
| Title | Phone # |
|
ABCD |
(617) 357-6332 |
|
AIDS Action Line |
(617) 536-7733 |
|
Allston-Brighton CDC |
(617) 787-3874 X217 |
|
Asian CDC |
(617) 482-2380 |
|
City Life/Vida Urbana (Jamaica Plain) |
(617) 524-3541 X303 |
|
Codman Square CDC |
(617) 825-4224 |
|
Dorchester Bay EDC |
(617) 825-4200 |
|
East Boston CDC |
(617) 569-5590 |
|
Fenway CDC |
(617) 267-4637 |
|
Fields Corner CDC |
(617) 282-4290 |
|
Grove Hall NDC |
(617) 445-2284 |
|
Jamaica Plain NDC |
(617) 522-2424 |
|
Lena Park CDC |
(617) 436-1900 |
|
Madison Park CDC |
(617) 541-3900 |
|
Mass Coalition for the Homeless |
(781) 595-7570 |
|
Metro Housing Office |
(617) 635-3321 |
|
N.O.A.H. |
(617) 567-5882 |
|
Nuestra Comunidad |
(617) 427-3599 |
|
Salvation Army |
(617) 236-7233 X259 |
|
South Boston NDC |
(617) 268-9610 |
| Legal Assistance | |
| Title | Phone # |
|
Attorney General |
(617) 727-8400 |
|
Boston Bar Association-Lawyer Referral Services |
(617) 742-0625 |
|
Community Legal Services and Counseling Center |
(617) 661-1010 |
|
Greater Boston Legal Services |
(617) 371-1234 |
|
Greater Boston Legal Services - Elderly Unit |
(617) 371-1234 X1804 |
|
Housing Court |
(617) 788-8485 |
|
Jamaica Plain Legal Services |
(617) 522-3003 |
|
Mass. Bar Association - Lawyer Referral Services |
(617) 654-0400 |
|
New England School of Law Legal Services |
(617) 422-7380 |
|
Volunteer Lawyers Project |
(617) 423-0648 |
| Property Owners | |
| Title | Phone # |
|
Board of Reg. Real Estate Brokers - Office of Investigation |
(617) 727-7406 |
|
Board of Registration of Real Estate Brokers & Salespeople |
(617) 727-2373 |
|
Boston Childhood Lead Poisoning Prevention Program |
(617) 534-5966 |
|
Greater Boston Real Estate Board/Rental Housing Assoc.(RHA) |
(617) 423-8700 |
| Shelters | |
| Title | Phone # |
|
Boston Family Shelter |
(617) 267-8081 |
|
Boston Night Center (Adult) |
(617) 248-1998 |
|
Boston Rescue Mission/Kingston House (Adult) |
(617) 482-8819 |
|
Bridge Over Troubled Water (Youth) |
(617) 423-9575 |
|
Casa Nueva Vida (Family) |
(617) 524-6332 |
|
Crossroads Family Shelter |
(617) 567-5926 |
|
Dept.of Transitional Assistance-Boston Family Housing Office |
(617) 989-6100 |
|
Emergency Shelter Commission (Adult) |
(617) 635-4507 |
|
Impact (Adult) |
(617) 542-0338 |
|
Long Island Annex (Men Only) |
(617) 534-2500 |
|
Long Island Shelter, Boston Harbor - Administration (Adult) |
(617) 534-2526 |
|
Long Island Shelter, Boston Harbor - Intake (Adult) |
(617) 534-2526 X300 |
|
Pine Street Inn - Women's Inn (Women Only) |
(617) 892-9321 |
|
Pine Street Inn (Men Only) |
(617) 521-7202 |
|
Project Hope (No Adult Men) |
(617) 442-1880 |
|
Queen of Peace (No boys over 5) |
(617) 288-4182 |
|
Rosie's Place (Women Only) |
(617) 442-9322 |
|
Santa Maria (Women Only) |
(617) 423-4366 |
|
Shattuck Shelter (Adult) |
(617) 522-8110 X3229 |
|
Sojourner House (Family) |
(617) 442-0590 |
|
Temporary Home for Women & Children (No Adult Men) |
(617) 720-3611 |
|
Travelers' Aid Society, call Mayor's 24 Hour Hotline (Family) |
(617) 635-4500 |
|
United Homes Shelter (Men Only) |
(617) 265-4515 |
|
Woods Mullen Shelter (Adult) |
(617) 534-7101 |
| Utilities | |
| Title | Phone # |
|
Boston Water and Sewer Commission |
(617) 989-7000 |
|
Citizens Energy Corporation |
(617) 338-6300 |
|
Keyspan |
(617) 469-2300 |
|
Mass Energy Consumers Alliance |
(800) 287-3950 |
|
Mayor's 24-Hour Hotline |
(617) 635-4500 |
|
Mayor's No Heat Hotline |
(617) 635-4500 |
|
Nstar |
(800) 592-2000 |
»
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