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DPW Snow Storm Response
Public Works strategically dispatches City and contract equipment across 200 plowing routes as needed. At full deployment, Public Works utilizes over 500 pieces of equipment. Small public alleys, side streets and dead ends will be fully cleared by the completion of all snow removal efforts.
In clearing roadways, plowing snow across driveways is unavoidable. When shoveling your driveway or parked car, please consider that crews make frequent passes until roads are adequately cleared.
Residents' and Business Owners' Responsibilities
DO:
Remove snow, slush and ice from sidewalks and curb ramps abutting your property within three hours of
snowfall ending (or three hours from sunrise if snow falls overnight). Violators will be fined.Remove snow and slush from the full paved width of the sidewalk and curb ramp or minimum path 42 inches wide.
Remove ice to bare pavement or make as level as possible and treat with sand, sawdust or similar material.
Please clear fire hydrants and catch basins in your area.
DON'T:
Shovel or plow snow into the street. Violators caught shoveling snow from private property will be fined.
Overexert yourself while shoveling. Please help out elderly or vulnerable neighbors.
Leave snow or ice on stairways or fire escapes. All common means of egress must be clear.
How To Submit Street Plowing Requests
Residents can place a request for street plowing by:
Calling 617-635-4500
Using the "Citizens Connect" application
Filling out an Online Service request (see form link below)
