During a snow storm, the Public Works Department is responsible for fully de-icing and plowing 850 miles of roadway with over 500 pieces of equipment that can be actived. Roadways under state control (DCR and MassDOT) are maintained by those agencies.
Public Works strategically dispatches City and contract equipment across 200 plowing routes as needed. At full deployment, Public Works utilizes over 500 pieces of equipment. Small public alleys, side streets and dead ends will be fully cleared by the completion of all snow removal efforts.
In clearing roadways, plowing snow across driveways is unavoidable. When shoveling your driveway or parked car, please consider that crews make frequent passes until roads are adequately cleared.
More Information on Snow Removal Responsibilities »
View Real-Time Locations of Snow Removal Vehicles »
Online Form
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Via Social MediaTweet @CitizensConnect & tag your request with #plow.
By PhoneCall the Mayor's Hotline at 617-635-4500 (24 hours a day/7 days a week).
Snow Operations Figures
850 - miles of roadway to clear
200 - plowing routes
500 - pieces of equipment
Snow Alerts
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Snow Emergency Parking Regulations
Drivers should be aware of parking regulations that are strictly enforced whenever a Snow Emergency is declared in Boston during the winter season.
Get the Winter Weather Facts
Boston's guide to transportation & parking, snow removal, waste collection and home heating issues during the winter season.
