Snow Operations

During a snow storm, the Public Works Department is responsible for fully de-icing and plowing 850 miles of roadway with over 500 pieces of equipment that can be actived. Roadways under state control (DCR and MassDOT) are maintained by those agencies.

Snow Storm Response

Public Works strategically dispatches City and contract equipment across 200 plowing routes as needed. At full deployment, Public Works utilizes over 500 pieces of equipment. Small public alleys, side streets and dead ends will be fully cleared by the completion of all snow removal efforts.

In clearing roadways, plowing snow across driveways is unavoidable. When shoveling your driveway or parked car, please consider that crews make frequent passes until roads are adequately cleared.
More Information on Snow Removal Responsibilities »

How to Submit Street Plowing Requests

Online Form

Submit Online Request »

On Your Mobile Device

Use the Citizens Connect application to submit a request.

Citizens Connect for iOS »
Citizens Connect for Android »

Via Social Media

Tweet @CitizensConnect & tag your request with #plow.

By Phone

Call the Mayor's Hotline at 617-635-4500 (24 hours a day/7 days a week).

Snow Equipment (440)

Snow By the Numbers

  • Snow Operations Figures

    850 - miles of roadway to clear
    200 - plowing routes
    500 - pieces of equipment


  • Snow Alerts

    Sign up to receive email, voice or text message (SMS) alerts for snow emergencies, parking bans, and school cancellations.

    Sign Up for Snow Alerts

  • Snow Emergency Parking Regulations

    Drivers should be aware of parking regulations that are strictly enforced whenever a Snow Emergency is declared in Boston during the winter season.

    More Information

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