Snow Operations

During a snow storm, the Public Works Department is responsible for fully de-icing and plowing 850 miles of roadway with over 500 pieces of equipment that can be actived. Roadways under state control (DCR and MassDOT) are maintained by those agencies.

Snow Storm Response

Public Works strategically dispatches City and contract equipment across 200 plowing routes as needed. At full deployment, Public Works utilizes over 500 pieces of equipment. Small public alleys, side streets and dead ends will be fully cleared by the completion of all snow removal efforts.

In clearing roadways, plowing snow across driveways is unavoidable. When shoveling your driveway or parked car, please consider that crews make frequent passes until roads are adequately cleared.
More Information on Snow Removal Responsibilities »

How to Submit Street Plowing Requests

Online Form

Submit Online Request »

On Your Mobile Device

Use the Citizens Connect application to submit a request.

Citizens Connect for iOS »
Citizens Connect for Android »

Via Social Media

Tweet @CitizensConnect & tag your request with #plow.

By Phone

Call the Mayor's Hotline at 617-635-4500 (24 hours a day/7 days a week).

Snow Equipment (440)

Snow By the Numbers

  • Snow Operations Figures

    850 - miles of roadway to clear
    200 - plowing routes
    500 - pieces of equipment

Announcements

  • Snow Alerts

    Sign up to receive email, voice or text message (SMS) alerts for snow emergencies, parking bans, and school cancellations.

    Sign Up for Snow Alerts

  • Snow Emergency Parking Regulations

    Drivers should be aware of parking regulations that are strictly enforced whenever a Snow Emergency is declared in Boston during the winter season.

    More Information

Videos & Multimedia »


  • Boston Public Improvement Commission Hearings 8-20-15
    The Boston Public Improvement Commission (PIC) is the owner and regulator of the City's rights of way. The PIC plays an integral role in the City's development and permitting process. From the restaurant that wants to add a seasonal cafe on the public sidewalk, to the developer who wants to construct an underground parking garage for a new housing development, or the homeowner who wants to add an architectural feature to a house that juts into the public space, each must seek approval from the PIC to have its private venture occupy public space, either permanently or on a licensed basis. Watch Video »
  • Boston Public Improvement Commission Hearings 7-23-15
    The Boston Public Improvement Commission (PIC) is the owner and regulator of the City's rights of way. The PIC plays an integral role in the City's development and permitting process. From the restaurant that wants to add a seasonal cafe on the public sidewalk, to the developer who wants to construct an underground parking garage for a new housing development, or the homeowner who wants to add an architectural feature to a house that juts into the public space, each must seek approval from the PIC to have its private venture occupy public space, either permanently or on a licensed basis. Watch Video »