The Bureau of Professional Standards, Office of the Chief has responsibility for ensuring that the professional standards and integrity of the Department and its members are maintained. The Bureau continually monitors and evaluates procedures and policies of the department. The Bureau reviews and maintains records of all Department disciplinary actions

The Internal Affairs Division investigates incidents of alleged police misconduct ; reviews complaint investigations to ensure that investigations are thorough and complete; analyzes all complaint data; and proactively assists in the development of needed training modules. Coordinates the Department's efforts relative to the Early Intervention System (EIS) in the circumstances where intervention may prevent subsequent problems or complaints. Reviews the investigative efforts of personnel assigned to conduct recruit investigations.

For more information about filing a complaint against a Boston Police officer or employee, please refer to the links listed below.