Resources for Businesses & Employees at the Boston Marathon Site

Dear Back Bay Business Community:

Since April 15th, the City of Boston’s business assistance team has been working with Back Bay businesses affected by the Marathon attacks, helping to make connections to services and providing personalized assistance.  We want to reaffirm our ongoing availability and support to this effort. We remain at the ready for any business seeking assistance.
Insurance Assistance:  The City has been working closely with the MA Insurance Commissioner to help monitor and resolve insurance claims issues.  Any business that has questions about their insurance claims, or would like help with the process, can contact the Commissioner’s Office directly. Senior staff from the Commissioner’s Office are available to answer questions and help resolve any outstanding issues, and can be reached at:
Massachusetts Division of Insurance
Consumer Services Unit
Telephone: (617) 521-7794, Option 3
Tollfree: (877) 563-4467
For any other questions or assistance, please contact the City of Boston Back Bay Business Response Team at:

Thank you,
City of Boston Back Bay Business Response Team

Assistance Available

The following pages provide information and resources for business owners and employees as businesses reopen. Check back frequently for updates. Please call the Mayor’s hotline at 617-635-4500 for more information.


Coping with Trauma »
Donated Workspace »
Employment & Wage FAQ »
Property Insurance Questions »

Businesses Seeking Assistance

Legal Help
The Boston Bar Association has opened a legal assistance center for businesses impacted by the marathon bombing staffed by volunteer attorneys. Simply call the Assistance Ceter and identify yourself as impacted by the marathon bombing.

Insurance Issues?
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