cityofboston.gov - Official Web Site of the City of Boston - Thomas M. Menino, Mayor

Text size: A A A

Applying for a Job Frequently Asked Questions

+Expand All Answers

Do you accept paper applications?

No, but you may come into Human Resources to use a public computer to apply for positions.

I registered with the online application system, but I can’t remember my User ID or Password. Can you tell me what it is?: Click the Login Help link on the Careers page to request that your User Name or Password be sent to the email address you previously provided in your Profile. If you want, you can reset your User Name or Password on the Careers page by clicking the Login Help link. The Human Resources Department does not have access to view or update User Name or Password.

When I try to access the application, I get an error message that will not allow me to see the page. What can I do?

Try closing your web browser and then opening it again. After you re-open the browser, delete your temporary internet files and cookies. If you need instructions, please see the websites below:

If you are still having problems, contact your systems administrator or Internet service provider, as they may have a firewall installed that is preventing you from viewing our page.

How can I view more information about one of the job postings?: Click on the job title for a full description of the position. If you want to apply for that job, just click the Apply Now button on the posting.

How often is the job posting information updated?: New job postings are continuously posted online. Please note that the availability of each position is subject to change at any time.

Can I apply for more than one job at a time?: Not at this time. Please click on Apply Now in the job description in which you are interested.

I’m not sure how to fill out the application.

Please read How to... . If you still have questions, contact the Human Resources Department.

Boston Public Schools Office of Human Resources
City of Boston (non-school positions) Office of Human Resources

I submitted an application for a position but now would like to change my application information.: Once you have pressed Submit, you will not be able to apply again for that position or change the information on the application that you submitted. You can change your profile information at any time by selecting the My Profile link on the Careers page.

If I have saved an application as a draft, can I submit it after the position is no longer open for application?: No. We cannot accept applications after a position is no longer open.

Can I attach a resume and a cover letter to my application?: Yes, please attach your resume by choosing to do so at the beginning of the application. You may upload a Cover Letter as well.

Do I need to submit an application in order to apply?: Yes. We require all applicants to complete an employment application in order to be considered for positions. If you submit an online application without selecting a position, your application will not be considered.

Will you consider my application for other positions that are available?: The best way to be considered for positions is to actively submit an application for specific positions. You may be contacted by other hiring managers or the recruitment department if your qualifications match another position.

Can I print my application?: You will not be able to print your application as one document at the end of the application process. You will need to print each page of the application individually as you complete it.

How do I know that you have received my application?: Once you submit your application and agree to the conditions of application, you will receive a confirmation e-mail shortly thereafter. This confirmation will be sent to the e-mail address you provided in your profile.

How long after I apply might I be called for an interview?: The time varies depending on the length of the selection process for each position. The hiring department will directly notify the applicants who will be interviewed.

Human Resources

City Departments

Privacy & Security

cityofboston.gov - Official Web Site of the City of Boston - Thomas M. Menino, Mayor

Applying for a Job Frequently Asked Questions

Human Resources

Related Links