Code Enforcement - Frequently Asked Questions
- What are your office hours?
- How can I file a complaint?
- How can I find out what happened to my complaint?
- How long will it take for the Code Enforcement Officers to investigate my complaint?
- Can I file an anonymous complaint?
- Can Officers write numerous tickets for the same complaint?
- How do I pay my ticket?
- How do I dispute my citation?
How can I file a complaint?
You may call the office at 617 635 4896 and report your complaint with the officer on duty. After hours you may call the Mayors Office 635-4500.
You may call the office at 617 635 4896 and report your complaint with the officer on duty. After hours you may call the Mayors Office 635-4500.
How can I find out what happened to my complaint?
If you wish to be contacted regarding a complaint made, please leave your name and number so that a Code Enforcement Officer can call you and discuss the incident.
If you wish to be contacted regarding a complaint made, please leave your name and number so that a Code Enforcement Officer can call you and discuss the incident.
How long will it take for the Code Enforcement Officers to investigate my complaint?
The Code Enforcement Officers will try to perform an initial investigation within 24 hours of receiving your complaint. Complaints are prioritized with issues dealing with the health and safety of our community getting first priority.
The Code Enforcement Officers will try to perform an initial investigation within 24 hours of receiving your complaint. Complaints are prioritized with issues dealing with the health and safety of our community getting first priority.
Can Officers write numerous tickets for the same complaint?
If the violation has not been corrected you can be issued a ticket every day that the violation goes uncorrected.
If the violation has not been corrected you can be issued a ticket every day that the violation goes uncorrected.
How do I pay my ticket?
Payments may be made by mail or hand delivered in the form or check or money order to the City of Boston Treasury Department, Box 9715, Boston, MA 02118.
Green Ticket Information »
Payments may be made by mail or hand delivered in the form or check or money order to the City of Boston Treasury Department, Box 9715, Boston, MA 02118.
Green Ticket Information »
How do I dispute my citation?
If you received a ticket and you dispute the violation or the amount you may appeal your ticket by sending a written request for hearing to the Clerk Magistrates at Boston Housing Court. At that time a hearing date will be set for the violator to appear in court and argue their case.
If you received a ticket and you dispute the violation or the amount you may appeal your ticket by sending a written request for hearing to the Clerk Magistrates at Boston Housing Court. At that time a hearing date will be set for the violator to appear in court and argue their case.
