Filing an Appeal

Filing The Appeal Form 

Within 45 days from date of the refusal letter all appeals must be filed in person, or by a representative, at the Inspectional Services Department (ISD), 1010 Mass Ave.

Filing Fees

The fee for filing an appeal form is $150.00 for any violations concerning residential structures of three units or less.  For all other structures the fee is $150.00 per violation of the Zoning Code.

The fee for an appeal on State Building Code violations is $150.00 for each violation on all non-residential projects and residential projects of four families or more. For three families or less, the fee is $150.00, regardless of the number of violations found.

All fees, including State Building Code violations, must be paid to the Cashier, 1010 Mass Ave., 5th Floor, at the time of filing the appeal form. Payment must be made in the form of cash, money order, personal check, MasterCard, or Visa.

Appeal Process: Six Important Steps

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1. Apply to the Board of Appeal
2. Schedule a Hearing
3. Appear at the Hearing
4. Review State Building Code Requirements
5. Boston Redevelopment Authority (BRA) Design Review
6. Approvals
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  • Attend a Zoning Clinic

    The Inspectional Services Department provides a clinic for homeowners and small businesses who have questions regarding the zoning approval process, every Tuesday from 9:00 a.m.-12 noon at Plans and Zoning, (Counter 2), 1010 Massachusetts Avenue, fifth floor. 

    Zoning Clinic

Hours & Directions

  • Hours of Operation

    Monday - Friday: 
    8:00am - 4:00pm

    Thursday Evening:
    Building Division Only 
    8:00am - 7:00pm

    Please note that the cashier closes 15 minutes prior to closing.

    Building Division Contacts

  • Location

    ISD offices are located at 1010 Massachusetts Ave.

    Get Directions