Plans & Zoning
The City of Boston Inspectional Services Department provides assistance obtaining the licenses and permits
required for doing business and building and modifying housing in Boston. Assistant Commissioner Susan Rice
As part of Mayor Thomas M. Menino's Housing Fast Track Program the City is making the permitting process more accessible and streamlined. To this end, we developed the Guide to the City of Boston Zoning Board of Appeal Process to assit you throughout the permitting process and clarify how Boston's Zoning Code and the Appeals process helps maintain, enhance, and promote the character of our neighborhoods while discouraging inappropriate development.
Plans & Zoning Division
1010 Massachusetts Avenue, 5th floor
Boston, MA 02118
Tel: 617 635 5300
Fax: 617 635 5339
Email: ISDplanzon@cityofboston.gov
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©2008 The City of Boston