Investigations and Enforcement
"Everyone Deserves a Fair Chance"
Have you been discriminated against?
In the City of Boston, it is illegal to discriminate in the rental or sale of housing based on:
- Race, Color, National Origin, or Ancestry
- Gender Identity or Sex
- Sexual Orientation
- Marital Status
- Military Status
- Source of Income (Public Assistance, Including Section 8)
- Familial Status (including presence of children)
How to file a complaint
If you have been discriminated against, file a housing discrimination complaint:
If you’d like to make an appointment of have any questions, please call 617-635-2500.
What does housing discrimination look like?
You are told the landlord does not accept rental assistance such as Section 8 vouchers.
You make an appointment to look at a home or unit for sale but when you get there you're told the property has been sold. You later see the property is still on the market.
You are told that an apartment has been rented but you later see that it has been listed again.
You are told a higher selling price or rent than what was advertised or what you heard others being told.
You are told property cannot be rented to families because of the presence of lead paint.
You are directed to or away from neighborhoods based on race, national origin, religion, or disability.
You are given terms of a rental or sale which are different from those given to other persons, such as being assessed different fees.
Learn about other prohibited practices
How the City of Boston enforces Fair Housing Law
The Boston Fair Housing Commission investigates housing discrimination complaints. Trained investigators analyze information gathered from interviews and records to determine whether there is "probable cause" (sufficient evidence to believe) to conclude that housing discrimination occured.
When a discrimination complaint results in a Probable Cause finding that cannot be resolved through conciliation, the Boston Fair Housing Commission may hold a public hearing, award damages and assess fines, and order and monitor actions to prevent further discrimination. The Commission reviews compliance with settlement agreements and may, upon a finding of non-compliance, take enforcement action.