City of Boston
Department of Neighborhood Development
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Homelessness Management Information System (HMIS)

What is HMIS?

  • A Homeless Management Information System (HMIS) is a software application designed to record and store client-level information on the characteristics and service needs of homeless persons.
  • HMIS is typically a web-based software application that homeless assistance providers use to coordinate care, manage operations, and better serve clients.
  • Aggregated HMIS data is used by planners and policy makers at the Federal, State and local levels to obtain better information about the extent and nature of homelessness over time.
  • HMIS can be used to produce an unduplicated count of homeless persons, understand patterns of service use, and measure the effectiveness of programs.

City of Boston HMIS Staff Contacts

Jennifer Flynn
Compliance Officer/HMIS
City of Boston
Department of Neighborhood Development
26 Court Street, 11th Floor
Boston, MA 02108
T: 617-635-0604
F: 617-635-0262

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