The Consumer Affairs Division educates advocates and mediates on behalf of Boston Consumers. The office monitors businesses to deter unfair and deceptive business practices affecting consumers and serves as a resource to the Mayor's Office on consumer issues. The Office works closely with the Office of the Attorney General.
Consumer Affairs Forms
Online Services
- Report Scanning Overcharge
- Report Scale Not Visible
- Report Short Measure (Product)
- Report Short Measure (Gas)
- Report Missing or Wrong Item Price
- Report Missing or Wrong Unit Price
- Report Missing or Wrong Gas Price
- Report Oil Truck (Short Measure)
- Report Oil Truck (No Price Per Gallon)
- Report Oil Truck (No Receipt Received)
