Resources During Extreme Cold Weather Conditions

The City of Boston recognizes that winter storms and extreme cold weather place homeless people who suffer from medical/behavioral health problems may be particularly at risk if they are exposed to extreme weather conditions.

Homeless Resources for Extreme Cold Weather Conditions

The Emergency Shelter Commission (ESC) of the Boston Public Health Commission will coordinate efforts of a city-wide network of emergency shelters, outreach providers and other city agencies assisting the homeless. The ESC communicates with key public health and public safety partners, including: Boston Police, Boston EMS, Boston Homeless Services, Boston Park Rangers and the MBTA police.

Emergency Contact Numbers

Medical/Safety Emergencies9-1-1 (via telephone)
617-343-4911 (via cellphone)
Non-Emergency Concerns3-1-1
Shelter Resources (Overnight)

Centeral Intake at Woods-Mullen Shelter617-534-7101
Pine Street Inn617-892-9100
N.E. Center for Homeless Vets617-248-9400
Shattuck Shelter617-971-3229
Daytime Multiservice Centers / Meals

St. Francis House617-542-4211
Cardinal Medeiros Center617-619-6960
Rosie’s Place617-442-9322
The Women’s Lunch Place617-267-1722
Outreach Services (Office Number Only)

Pine Street Inn Neighbor (Day)617-521-7222
hopeFound Street Outreach617-983-0351
Pine Street Inn Outreach Van617-521-7229


  • Action Plan to End Veteran and Chronic Homelessness in Boston

    On June 24, Mayor Walsh released the findings of the Mayor's Homelessness Task Force. The plan calls for a bold redesign of the way Boston cares for its homeless citizens, and will put a functional end to veterans and chronic homelessness in the City of Boston.

    Action Plan to End Veteran and Chronic Homelessness 2015-2018