As temperatures drop in Boston, we’re encouraging residents, landlords and property managers to be proactive in servicing their home plumbing and heating systems. We’re also asking neighbors to look out for one another, and to take appropriate safety measures to prepare for the cold. Our 24-hour hotline is always on hand to help with any concerns residents may have.
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Mayor Thomas M. Menino reminds residents to take action in anticipation of severely cold weather. Please check on the well-being of elderly or disabled neighbors and practice caution when using portable heating devices such as space heaters. If you have an emergency situation, please dial 911 directly.
The City's various emergency management organizations, including EMS, Fire, Police, BPHC, MOEM, ISD, and BWSC have compiled a list of personal and home safety tips. Please remember to take precautions during extremely cold weather.
Personal and Home Safety Tips
If any areas are without power, residents should call their utility company to report outages. They can also call the Mayor's 24 Hour Constituent Service at 617-635-4500 with concerns or questions.
NSTAR 1-800-592-2000
NSTAR Gas 1-800-592-2000
National Grid 1-800-322-3223
Boston Water & Sewer Commission 617-989-7000
Additional Emergency Resource Phone Numbers
Many BCYF Community Centers are available, based on required needs, as Warming Centers when Mayor Menino declares a Winter Weather Emergency.
NOTE: Because the BCYF Warming Center List is subject to change, please call the Mayor’s 24 Hour Service, 617-635-4500, for updates on which BCYF centers are open during any/all emergencies.
