Cold Weather Information

The City of Boston reminds residents to take action in anticipation of severely cold weather. Please check on the well-being of elderly or disabled neighbors and practice caution when using portable heating devices such as space heaters.

If you have an emergency situation, please dial 911 directly.

Safety Tips

The City's various emergency management organizations, including EMS, Fire, Police, BPHC, MOEM, ISD, and BWSC have compiled a list of personal and home safety tips. Please remember to take precautions during extremely cold weather.

Personal and Home Safety Tips


If any areas are without power, residents should call their utility company to report outages. They can also call 311 with concerns or questions.

NSTAR: 1-800-592-2000
NSTAR Gas: 1-800-592-2000
National Grid: 1-800-322-3223
Boston Water & Sewer Commission: 617-989-7000

Additional Emergency Resource Phone Numbers

  • Snowman and Thermometer (75)

    Warming Centers

    All BCYF Community Centers are available, based on required needs, as Warming Centers when the Mayor declares a Winter Weather Emergency.

    NOTE: Because the BCYF Warming Center List is subject to change, please call 311 for updates on which BCYF centers are open during any/all emergencies.

Service Requests