Cold Weather Advisory

Mayor Thomas M. Menino reminds residents to take action in anticipation of severely cold weather. Please check on the well-being of elderly or disabled neighbors and practice caution when using portable heating devices such as space heaters. If you have an emergency situation, please dial 911 directly.

Safety Tips

The City's various emergency management organizations, including EMS, Fire, Police, BPHC, MOEM, ISD, and BWSC have compiled a list of personal and home safety tips. Please remember to take precautions during extremely cold weather.
Personal and Home Safety Tips

Elderly Residents

The Elderly Commission reminds residents to check on their elderly neighbors.  Boston seniors can also take advantage of Senior Shuttle service for any transportation needs. Additional information is available by calling the Elderly Commission at 617-635-4366.

Utilities

If any areas are without power, residents should call their utility company to report outages. They can also call the Mayor's 24 Hour Constituent Service at 617-635-4500 with concerns or questions.

NSTAR 1-800-592-2000
NSTAR Gas 1-800-592-2000
National Grid 1-800-322-3223
Boston Water & Sewer Commission 617-989-7000 
Additional Emergency Resource Phone Numbers


Service Requests