By aggregating and displaying key metrics from across the City, CityScore helps the Mayor and other executives spot trends that need additional investigation, and measure the impact of changes to process and policy. Cities and city government are complex, and CityScore gives leaders easy, real-time access to a vast amount of information about the city services critical to quality of life in Boston.
Individual metrics are scored by comparing current performance levels to either a target set by the City, or to an historical performance average. CityScore is an average of all individual metric scores.
indicates that the City is exceeding specified targets and/or surpassing historical performance levels.
indicates that the City is meeting specified targets and/or is maintaining historical performance levels.
indicates that the City is not meeting specified targets and/or is not keeping up with historical performance levels.