SEE THE DASHBOARDS

  • Image of CityScore Dashboard
    Image of CityScore Dashboard
  • Image of CityScore Dashboard
    Image of CityScore Dashboard

WHAT IS CITYSCORE?

CityScore is a new initiative designed to inform the Mayor and city managers about the overall health of the City at a moment's notice.

By aggregating and displaying key metrics from across the City, CityScore helps the Mayor and other executives spot trends that need additional investigation, and measure the impact of changes to process and policy. Cities and city government are complex, and CityScore gives leaders easy, real-time access to a vast amount of information about the city services critical to quality of life in Boston.

mayor's dashboard

HOW DOES IT WORK?

CityScore aggregates key metrics from across the City into a single number that represents the City’s overall performance day-to-day. Additionally, CityScore can be broken down to further investigate the metrics that are driving the score.


Individual metrics are scored by comparing current performance levels to either a target set by the City, or to an historical performance average. CityScore is an average of all individual metric scores.

A CityScore of greater than 1

indicates that the City is exceeding specified targets and/or surpassing historical performance levels.



A CityScore of exactly 1

indicates that the City is meeting specified targets and/or is maintaining historical performance levels.



A CityScore of less than 1

indicates that the City is not meeting specified targets and/or is not keeping up with historical performance levels.

WHY IS CITYSCORE IMPORTANT?

infographic of cityscore data

MAYOR'S CHIEF OF STAFF EXPLAINS THE IDEA

READ MORE ABOUT CITYSCORE

WBUR
Boston Data Gives The City A Score
NY Times
Tracking Boston’s Progress With Just One Number
Daily Free Press
Boston to use data to meet goals in CityScore initiative
PBS Newshour
In Boston, tracking data to score government progress

LET US KNOW WHAT YOU THINK

We'd love to hear your thoughts about this initiative.
Please take the time to fill out this brief survey.