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Mayor's Office of Cable Communications
Roles and Responsibilities
  • monitors cable television franchises with both Comcast and RCN-BecoComm


  • reports and mediates consumer issues regarding cable television service & performance & rates and construction


  • programs Boston Kids & Family TV in cooperation with WGBH on Comcast Channel A-22 & RCN's Channel 3


  • produces and programs "Boston City TV," the City's shared education and city public affairs service on Comcast Channel A-24 & RCN Channel 16


  • funds and collaborates with the Boston Community Access & Programming Foundation, (BNN-TV) which programs community access television on Comcast Channels A-9 & A-23 and RCN's Channels 19 & 83


  • certifies eligible telecommunications providers to do business with the city of Boston under the city's Office of Telecommunications Policy


  • works with the City's ROW and Permitting agencies to ensure proper protections for city streets and public ways.
If you have a complaint about your cable service, bill and picture quality, you can contact the Mayor's Office of Cable Communications to help resolve the issue, tel. 617-635-3112.

 
     
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Mayor Launches New ESOL Program
The 28-episode series focuses on English for speakers of other languages for the workplace.
Read More »
View Listings in Cable Video Library »
 

Forms, Permits & Applications
Order a DVD of Your Favorite Boston City TV Program »
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Department Announcements
Coupons Available for Digital TV Switch
One third of Boston households are expected to require the purchase of a TV converter before February 2009 when local television signals will change from analog to digital. Coupons are now availble to be used toward the purchase of the boxes.
Read More »
Dub Request Form
BNN is now making dubs of your favorite Boston City TV programs.
View Form »
Mayor's Game of the Week
Boston City TV, Boston Public Schools (BPS) and Boston Neighborhood Network (BNN) are producing a high school sports to bring you Mayor Thomas M. Menino's "Game of the Week" featuring Boston High School sporting events throughout the school year.
Read Details »
Related Links
Boston Neighborhood Network (BNN-TV)
Network Neighborhood News (NNN)
Comcast
RCN
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