Each Mayor's Performance Report contains data on programs and services, as well as personnel management. Service and program data will be department-specific, and aim to give readers information about the key functions of that department. Administrative measures, however, are universal across all departments, allowing for comparisons and citywide strategies to address trends.

For example, a review of first quarter lost time measures prompted a deeper analysis of department-specific information and led the City's Office of Human Resources to work with several departments showing negative trends.


Due to the varying nature of performance measures collected by departments, not all measures are collected monthly. Some measures are collected annually, semi annually, or quarterly, leading to a lack of data for some measures on a quarterly basis. Where possible, differences in measure frequency are noted in the Measure Notes section of the Mayor's Managements Reports

Label	Symbol	Description
Good		Performance is better than or equal to target
Acceptable		Performance does not meet targeted levels, but is within 10 percent of target.
Poor		Performance is worse than targeted and deviates more than 10 percent from targeted values.

FY06 - FY08 YTD Result Jun: The City of Boston's fiscal year begins on July 1. The figures in these columns display year-to-date results as of June 30. Because this is the last day of the fiscal year, these columns indicate year-end results for each measure.

FY09 YTD Result Sept: The first quarter of the fiscal year ends September 30. Results displayed in this column show end-of-quarter results for the current fiscal year.

FY06 - FY07 Actual: These columns represent the actual expenses of departments in the categories of permanent employees, emergency employees, overtime, utilities, and other non-personnel expenses during fiscal years FY06 and FY07.

FY08 - FY09 Appropriation: These columns represent the amount of money appropriated to the departments in the categories of permanent employees, emergency employees, overtime, utilities, and other non-personnel expenses through the FY08 and FY09 budget process.

Change FY08 - FY09: This column represents the change in resources appropriated to the department between FY2008 and FY2009.

Pct Change FY08 - FY09: Figures in this represent the percentage change in resources allocation for FY09, over appropriated levels in FY08.