If you've had a problem in a taxi, or if you've lost something in a taxi, you can use this form to record a complaint or inquire if the property was turned in.
For Lost Property we also recommend that you contact the Massachusetts State Police/Logan Airport at (617) 567-2233
If you have made a complaint, or if we have your property, we will contact you via telephone or e-mail within 10 business days.
We will not contact you for lost property unless we have located it.
During the week, between 8:30am - 4pm, you can contact the Hackney Unit directly at (617) 343-4475 for further inquiry.
Section 1 - Everyone must fill out this section.
Section 2 - Only fill in this section if you want to report an incident or have a complaint.
| Nature of Incident: |
If the incident requires further
investigation would you be willing to appear at a brief schedueld hearing on this matter? Please type yes or no. |
Section 3 - Only fill in this section if you are reporting lost property.
| Description of Property: |
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