Meet the GIS Team

We would like to introduce ourselves.


Who we are, what we do. 

  • Claire 75

    Claire Lane

    Claire is the Manager of the GIS Team and has worked in this capacity since 2008.  She has over twenty years of experience working for the City of Boston, having worked in the Department of Neighborhood Development and the Assessing Department prior to coming to DoIT.  As the GIS Manager, Claire is responsible for promoting GIS as a tool for informing decisions and enabling spatial thinking across the organization, providing access to GIS data resources both within the City and to its constituents, and creating a vision for the use of GIS at all levels.  She is also the project manager for the Enterprise Asset Management implementation.  Claire has a Master’s Degree in Geography from the University of Limerick, Ireland.  She lives in West Roxbury with her husband, five children and dog.
  • Bill 75

    Bill Toussaint

    Bill is the GIS Data Manager with DoIT.   He has over fourteen years of experience in the GIS and IT fields and has been working for the City since February 2011. On the GIS Team, Bill is responsible for updating and maintaining the City of Boston’s Enterprise GIS (EGIS), providing supportive mapping data and analysis, and processing GIS data requests.  Bill has a degree in Environmental Science at Plattsburgh State University and he is a certified GIS Professional (GISP).  He enjoys traveling, being outdoors, and spending time with his dog.
  • Joyce 75

    Joyce John

    Joyce joined the GIS Team in July 2011.  Before coming to DoIT, she worked for the City of Boston at the Rental Housing Resource Center for 23 years where she gathered extensive knowledge of city functions and principles.  Joyce is responsible for administrative tasks within the team, including updating the GIS website and preparing Power Point and other media presentations.  She also supports GIS projects for DoIT and other COB departments.   Joyce has a Master’s Degree in Hotel Administration from Cornell University.  She lives in South Boston with her family.

  • Charles2_75

    Charles Kongere

    Charles has been the Maximo System Administrator since he came to DoIT in 2013. He has over seven years of experience of implementing and supporting IBM Maximo Asset Management systems in various industries including government, airports, life sciences, transportation and energy.  He is responsible for analyzing the asset management requirements of city departments, training users how to use Maximo to make their business processes more efficient, and maintaining the systems after implementation
    Charles has a degree in Business and IT from the University of Nairobi and he is a certified IBM Deployment Professional.
  • Emily

    Northeastern University Cooperative Education Student Emily Jones

    Every spring and fall the City of Boston hires a student from Northeastern University to participate in a six month internship program at DoIT.  Using GIS skills acquired in the classroom, the intern works on real-life projects and tasks to help the city, thus gaining a working knowledge of GIS.  During the current co-op cycle the intern assisted in mapping school districts and was responsible for adding and mapping street light data for the PWD.   At the end of the six month period, each student is evaluated on their work, effort and learning ability and is then able to move on and use the valuable skills learned in future endeavors.


  • BostonMaps

    BostonMaps is a mapping platform which allows residents, City employees and visitors to visually display city data through maps. Using our simple mapping interface you can use an ordinary web browser to access City data from a variety of departments.


Video & Multimedia

  • City Officials Impress with Maps at 2011 ESRI Conference

    At the 2011 ESRI International User Conference, representatives from the City of Boston demonstrated the City's use of GIS applications to attendees, highlighting how the applications are being used to engage citizens and improve the City's efficiency and effectiveness.

    Watch The Boston Way with GIS

    Watch GIS Engaging Citizens

    Watch GIS Strategy


  • Technology Solutions Award 2014

    Public Technology Institute, GIS category for BostonMaps

    More information

  • Significant Achievement Award 2011

    Public Technology Institute for SAM, Street and Address Management

    More information

  • Technology Solutions Award 2010

    Public Technology Institute, GIS category for the GIS Data Hub

    More information

  • Special Achievement Award 2009

    Esri for significant achievement in GIS

    More information