Message from the Chief
James Hooley, Chief of Department
Thank you for visiting the Boston Emergency Medical Services’ website. At Boston EMS, we consider public service a privilege. Our Department is recognized as one of the best emergency medical services in the country and we take great pride in our reputation. We are committed to providing the people of Boston with exceptional, pre-hospital emergency medical care 24 hours a day, 365 days a year.
The strength of our service lies in our personnel’s commitment to excellence. Last year, our team of highly skilled EMTs and Paramedics responded to nearly 109,000 calls for help and transported more than 79,000 patients to area hospitals. Boston EMS recruits and retains some of the brightest minds in the field of pre-hospital emergency medicine. We provide outstanding training and constantly challenge our members to further develop their skills. Our EMTs and Paramedics have the opportunity to build a life-long career at Boston EMS and I am proud of our experienced, talented, and dedicated workforce.
Over the years our service has grown and we have taken on new challenges. Today, Boston EMS is at the forefront of emergency preparedness as well as emergency response. Our personnel regularly participate in drills with local, regional, state and federal agencies to ensure a coordinated response to any emergency. Through the DelValle Institute for Emergency Preparedness, we offer training to a wide variety of partners including community health centers, hospitals, police and fire. We also manage aspects of the City's Urban Area Security Initiative (UASI) and coordinate the region's Metropolitan Medical Response System (MMRS). Boston EMS’ collaboration with our public health, private sector and public safety partners has helped the City of Boston earn high praise for its emergency preparedness efforts.
As a bureau of the Boston Public Health Commission, the Department actively supports Mayor Menino’s efforts to narrow racial and ethnic disparities in healthcare. Boston EMS is committed to providing equitable, high-quality pre-hospital emergency medical care to all of Boston’s residents and visitors. The Department also strives to keep Boston’s families and neighborhoods safe by providing community education and programming. Boston EMS conducts violence prevention workshops for young adults, offers the File of Life program to seniors, operates a car seat check program, and teaches thousands of individuals how to perform CPR every year. Boston EMS has a strong bond with the community and serves the City with pride.
Thank you for taking the time to visit our website. I invite you to continue reading to learn more about the Department.
Chief of Department, Boston EMS