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Department of Innovation & Technology

The Department of Innovation and Technology is the City of Boston’s enterprise technology organization that provides solutions to empower business partners across City departments and deliver services more efficiently and effectively. DoIT is focused on connecting the City, engaging and empowering citizens, improving business processes, working collaboratively and continuously innovating.

  • ESRI logo

    City Officials Impress with Maps at 2011 ESRI Conference

    At the 2011 ESRI International User Conference, representatives from the City of Boston demonstrated the City's use of GSI applications to attendees, highlighting how the applications are being used to engage citizens and improve the City's efficiency and effectiveness.

    Watch The Boston Way with GIS »

    Watch GIS Engaging Citizens »

    Watch GIS Strategy »

  • BPCC

    Public Computing Centers

    The Boston Broadband Community Computing Centers are the result of a partnership between the Boston Centers for Youth & Families, the Boston Housing Authority and the Boston Public Library. These community-oriented training centers will provide a variety of free workshops and classes in basic computing and new technologies. The centers are located at nearly 50 BCYF, BHA and BPL facilities throughout Boston.

    More Information »

    Press Release »

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  • Mildred CC Computer Event (75)

    Mayor Menino Announces Expansion of Boston Broadband Program with $1.9 Million of Stimulus Funding

    The program will provide 627 new computers and job training software for the public at 48 computing centers located in public housing developments, community centers and libraries across the city.

    More Information »

  • GovTech Cover

    Public Sector Innovation Leader, 2011: CIO Bill Oates

    Government Technology Magazine lists Boston CIO Bill Oates among Top 25 Doers, Dreamers & Drivers in Public Sector Innovation for 2011.

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  • Citizens Connect Logo (75)

    Citizens Connect App

    The Citizens Connect App helps residents and visitors to make Boston neighborhoods even better by reporting problems, such as potholes, to City government.

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  • bright ideas logo

    Harvard University's Bright Ideas in Government Award Winner, 2011: Citizen's Connect App

    Citizens Connect is one of 36 government initiatives recognized as a Bright Idea. The smart phone app enables residents and visitors to send issues and reports (such as potholes and graffiti) directly from their mobile devices to the Mayor's 24 Hour Hotline for resolution.  This is part of our strategy to enable "anytime, anywhere" service to constituents.

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    More Info »

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Videos & Multimedia »


  • Netwatch
    An Irish security firm opens it's USA headquarters in Boston.Watch Video »
  • Online Learning Readiness Graduation
    Mayor Menino celebratesthe graduation of 74 individuals from Boston Online Learning Readiness Program, a computer literacy program made possible by American Recovery and Reinvestment grants.Watch Video »

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