DoIT Logo (150)

Department of Innovation & Technology

The Department of Innovation and Technology is the City of Boston’s enterprise technology organization that provides solutions to empower business partners across City departments and deliver services more efficiently and effectively. DoIT is focused on connecting the City, engaging and empowering citizens, improving business processes, working collaboratively and continuously innovating.

  • PTI 200

    City of Boston Receives Awards for Technology Achievement from the Public Technology Institute

    The Public Technology Institute awarded The City of Boston with two awards at its 2013-2014 PTI Solutions Awards.


    The awards recognize the city’s BostonMaps as the winner in the Geospatial Information Systems (GIS) category and the Boston Goes Google Project as the winner in the IT & Telecommunications category. This annual competition recognizes PTI members who demonstrate how they use technology to innovate, solve problems, reduce costs, and improve services and internal operations.

    Press Release »

    2013-2014 PTI Winners »

  • GovTech 2014 Winners (200)

    Boston Social Included in Government Technology's 2014 Top 25 Doers, Dreamers & Drivers in Public-Sector Innovation

    Cheryl Fiandaca, Public Information Bureau Chief of the Boston Police Department and Lindsay Crudele, Community and Social Technology Strategist of DoIT, were recognized by Government Technology for their social media efforts during the events of 2013, including the Boston Marathon bombings and extreme weather.

    Read More »

  • DCEC Award (75)

    Boston Named a 2014-2016 Citizen-Engaged Community

    Public Technology Institute (PTI) recently designated Boston as a Citizen-Engaged Community for 2014-2016. The program recognizes excellence in multi-channel contact centers and best practices for the use of Citizen Relationship/Records Management (CRM) systems, web portal technology, telephony systems and mobile communications infrastructure. Boston is a leader in engaging citizens and workers with tools such as: Citizen Connect and City Worker to provide improved responsiveness and communications. Constituents are continuing to engage and work with the City to improve neighborhoods.

    Read More »

  • DOIT Internship Logo (75)

    Internship Opportunities with DoIT

    The Department of Innovation and Technology is offering competitive, paid and unpaid internships to qualified applicants. Learn about the emergence of innovation in municipal government while gaining hands-on experience and on-the-job training.

    More Information »

  • Citizens Connect Logo (75)

    Citizens Connect App

    The Citizens Connect App helps residents and visitors to make Boston neighborhoods even better by reporting problems, such as potholes, to City government.

    Details »

  • Street Bump (75)

    Street Bump: Help Improve Your Streets

    Street Bump is a mobile app that helps identify potholes by recording "bump" data, providing the City with real-time information to help improve roads.

    Details »

News & Press Releases »


Videos & Multimedia »


  • HubHacks 2 Opening Introduction
    HubHacks 2 is a data visualization challenge managed by the City of Boston that invites the community to work together to create data visualizations that will track the City's progress in achieving a thriving, healthy and innovative Boston.Watch Video »
  • Harvard-Allston Education Portal Opening
    Mayor Walsh offers remarks at the Harvard-Allston Education Portal opening on February 21, 2015.Watch Video »

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