Awards

  • GovTech 2014 Winners (200)

    Boston Social Included in Government Technology's 2014 Top 25 Doers, Dreamers & Drivers in Public-Sector Innovation

    Cheryl Fiandaca, Public Information Bureau Chief of the Boston Police Department and Lindsay Crudele, Community and Social Technology Strategist of DoIT, were recognized by Government Technology for their social media efforts during the events of 2013, including the Boston Marathon bombings and extreme weather.

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  • PTI (75)

    City of Boston Receives Awards for Technology Achievement from the Public Technology Institute

    The Public Technology Institute awarded The City of Boston with two awards at its 2013-2014 PTI Solutions Awards.


    The awards recognize the city’s BostonMaps as the winner in the Geospatial Information Systems (GIS) category and the Boston Goes Google Project as the winner in the IT & Telecommunications category. This annual competition recognizes PTI members who demonstrate how they use technology to innovate, solve problems, reduce costs, and improve services and internal operations.

    Press Release »

    2013-2014 PTI Winners »

  • Digital Cities Survey Winner 2013 Logo (75)

    Boston is Named #1 Digital City in America

    The Center for Digital Government’s 13th Annual Digital Cities Survey has ranked the City of Boston as the #1 Digital City with a population over 250,000. The win placed Boston ahead of other top ten finishers such as Philadelphia, Chicago, Raleigh, Austin and Los Angeles.

    Boston city government was recognized for its efforts to engage and connect with constituents using mobile technology and social media; its Tech Goes Home project; its Open Government platform; and more.

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    2013 Digital Cities Press Release »

  • DGAA Logo (75)

    Street Bump App Wins 2013 DGAA Award

    The Digital Government Achievement Awards (DGAA) recognize outstanding agency and department Web sites and projects at the application and infrastructure level. Street Bump, a mobile application that detects potholes on Boston's city streets, won in the 'Goverment-to-citizen' local government category.

    2013 DGAA Winners Announced »

    Details »

  • PTI Web 2.0 (75)

    Boston Wins 2013 Web 2.0 Award from PTI

    Public Technology Institute (PTI) recognizes Boston's Citizens Connect App ands its #SpotHoles campaign as some of the country's leading innovative applications of Web 2.0 technologies and civic/social media tools.

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    Social Media Center »

  • Computerworld Honors (75)

    Computerworld Honors Laureate Winner, 2013: Citizens Connect and Computer Centers Grant

    The City of Boston has been recognized by IDG’s Computerworld Honors program 2013 Laureate for two outstanding and innovative programs. Boston Public Computing Centers/ Boston Sustainable Broadband Adoption have been recognized as winners in the Economic Development category, and the Citizens Connect mobile app has been recognized as a winner in the Innovation category.

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  • Digital Cities 2012 Winner Logo (75)

    Digital Cities Survey Winner, 2012: 3rd Place

    e.Republic’s Center for Digital Government (Center) and Digital Communities Program announced the top-ranked digital city governments in the 12th annual Digital Cities Survey with the City of Boston awarded 3rd place. Top-ranked cities in the survey reduced overtime with new technology, embraced BYOD to reduce hardware costs, and more. The highest-ranking cities in the survey also showed that consolidating and enabling shared services created huge cost savings and new citizen engagement tools increased citizen feedback and improved services.

    2012 Digital Cities Press Release »

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  • Digital Government Award 2012 Logo (75)

    Boston About Results wins 2012 DGAA Award

    Boston About Results (BAR) received the Driving Digital Government Award from the Center of Digital Government, an award which highlights outstanding agency and department websites and applications. BAR, The City's Performance Metrics system, was developed to ensure that the people of Boston receive the best possible City services in all areas.

    Digital Achievement Award Winners 2012 »

    BAR Website »

  • PTI Web 2.0 (75)

    Boston Wins 2012 Web 2.0 Award from PTI

    Public Technology Institute (PTI) recognizes Boston as one of the country's leaders in the innovative application of Web 2.0 technologies and civic/social media tools.

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    Social Media Center »

  • IBM Smarter Cities Logo (75)

    IBM Smarter Cities Challenge Winner, 2012

    Boston was selected as a recipient of the 2012 IBM Smarter Cities Challenge grant. Partnered with Boston University in this program, the Smarter Cities project focused on Better Traffic Management and a Healthier Environment. Specifically, the project will help the City assess the impact of bike, parking and traffic management policies on vehicle usage.

    IBM Smarter Cities Challenge: Boston Report »

    Read Release »

  • CIO 100 Honoree 2012 Logo (75)

    City of Boston Receives 2012 CIO 100 award

    The City of Boston's Citizens Connect application has been recognized as a CIO 100 award honoree.  One hundred organizations are honored each year for using information technology in innovative ways to deliver business value. The project was recognized for not only its successful execution, but for pioneering a new, purposeful technology with a demonstrated business value beyond IT benefits.

    Read Release »

  • Bill Oates CIO Hall of Fame headshot (75)

    City's Technology Leader named to Industry Hall of Fame

    Bill Oates, Chief Information Officer for the City of Boston, is a 2012 inductee into the CIO Hall of Fame from IDG’s CIO magazine.  This prestigious honor is bestowed upon a select group of established IT executives and visionaries that have had significant impact in the field of IT.

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    2012 Hall of Fame Members »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award - Citizens Connect Live

    Citizens Connect Live is an online chat platform which allows constituents to chat online with operators staffed by the Mayor's Office of Constituent Service. Currently available during normal business hours, Citizens Connect Live operators are available to answer questions about city services or direct users to online services or web resources.

    Read Release »

    2011-12 Technology Solution Awards »

  • Citizen Engaged Community Logo (75)

    Boston Named a 2011-2013 Citizen Engaged Community

    Created by PTI, the Citizen-Engaged Communities Designation program recognizes excellence in multi-channel contact centers and best practices for the use of Citizen Relationship/Records Management (CRM) systems, 311 services, web portal technology, telephony systems and mobile communications infrastructure. PTI recognized Boston's commitment to citizen engagement and use of new technologies in its engagement programs.

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  • POY Logo

    New Urban Mechanics Co-Chairs Win Person of the Year Award

    The co‐chairs of a unique IT agency are changing the way citizens interact with cities. Their first initiative, Citizens Connect, is a maintenance‐request app that has been downloaded more than 16,000 times and replicated in more than 20 countries since its 2009 launch. Today, the duo is working with small development firms, nonprofits and colleges, and is managing almost 20 new projects that address needs in infrastructure, education and what they call “participatory urbanism.”

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    Learn More »

  • Digital Cities 2011 Winner Logo (75)

    Digital Cities Survey Winner, 2011: 8th Place

    The City of Boston was awarded 8th place in the Center for Digital Government's 2011 Digital Cities Survey. The survey focused on results achieved by cities, via the use of technology, in operating efficiencies and realizing strategic objectives despite current fiscal constraints.

    Boston ranked among top 10 Digital Cities in America »

    Read Release »

  • GCN Logo (75)

    2011 GCN Award: Citizens Connect

    Government Computer News (GCN) recognized Citizens Connect as a 2011 GCN Award winner for IT Achievement, lauding the app for its instant connections between citizens, elected officials and service crews.

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  • Digital Government Award 2011 Logo (75)

    Digital Government Achievement Award, 2011: LIMS

    The City of Boston's Technology Department received a 2011 Digital Government Achievement Award for its Legislation Information Management System (LIMS), which streamlines the process of creating, publishing, and accessing information about City Council meetings.

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  • Computerworld Honors (75)

    Computerworld 21st Century Achievement Award Winner, 2011: BOSTONavigator

    BOSTONavigator has been recognized as a Laureate Award Winner and 21st Century Award Winner. The new BOSTONavigator website is a directory of nearly 750 organizations and over 1,700 opportunities. It helps youth, parents and youth workers find information about out of school time programming including sports, arts, academic support and a variety of other program types. This new effort arms city and community agencies with the technology they need to work together to connect youth with valuable opportunities.

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  • Computerworld Honors (75)

    Computerworld Laureate Winner, 2011: Tech Goes Home

    Tech Goes Home has been recognized as a Laureate Award Winner in the Training/Education category. The goal of the program is to assist residents to be active users of Internet resources in an effort to improve the quality of their lives. TGH is an innovative program that provides Boston families with 15 hours of training offered in multiple languages, a netbook computer for $50 and assistance in finding low cost connections to the Internet. The focus of the program demonstrates to families how they can use the Internet to Live, Learn, Earn, Work, and Play.

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  • Computerworld Honors (75)

    Computerworld Laureate Winner, 2011: Boston EMS AED Alert

    Boston EMS AED Alert has been recognized as a Laureate Award Winner in the Health Category. With the goal of improving and increasing bystander CPR and ultimately saving more lives, staff from Boston EMS’ Dispatch Operations as well as RTQI (Research, Training, and Quality Improvement) has implemented an addition to the Computer Aided Dispatch (CAD) system to show the location of hundreds of Automated External Defibrillators (AEDs) across the city. The improved system, known as AED Alert allows Boston EMS 911 call takers to identify the location of the nearest AED unit once an address is entered. Boston EMS’ RTQI has developed an extensive list of more than 900 AED locations and the database continues to grow.

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  • Bright Ideas Logo (75)

    Harvard University's Bright Ideas in Government Award Winner, 2011: Citizen's Connect App

    Citizens Connect is one of 36 government initiatives recognized as a Bright Idea. The smart phone app enables residents and visitors to send issues and reports (such as potholes and graffiti) directly from their mobile devices to the Mayor's 24 Hour Hotline for resolution.  This is part of our strategy to enable "anytime, anywhere" service to constituents.

    Read Release »

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  • Cable Emmy Award Logo (75)

    Boston City TV Nominated Twice by the National Academy of Television Arts and Sciences

    Mayor Menino’s Game of the Week and Read TV, productions of the Mayor's Cable Office, have been nominated for Emmy Awards.
    Press Release »
  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2010-2011: Technology Goes Home!

    Technology Goes Home provides Boston residents with the opportunity to become engaged in 21st century skill development by providing training, hardware, and assistance with Internet access. The goal of the program is to assist residents to be active users of Internet resources in an effort to improve the quality of their lives. An on-line portal and accompanying 15 hour training program takes participants to resources that will help them to Live, Learn, Earn, Work, and Play on-line as new members of the on-line community.

    Public Technology Institute »

    Tech Goes Home »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2010-2011: Street & Address Management

    The City of Boston, like most other cities of its size, struggles with addressing. Most City departments deal with addresses in some form in their daily business process. Most City departments maintain their own list of addresses which leads to duplication and confusion when locating addresses referred to in multiple ways. SAM (Street and Address Management) was created by the City as a master repository for all addresses in the City. SAM is not just a master address database but also a collection of tools designed to manage and maintain the address data.

    Public Technology Institute »

    Enterprise GIS »

  • GovTech Cover (75)

    Public Sector Innovation Leader, 2011: CIO Bill Oates

    Government Technology Magazine lists Boston CIO Bill Oates among Top 25 Doers, Dreamers & Drivers in Public Sector Innovation for 2011.

    Read Release »

  • Digital Cities 2010 Winner Logo (75)

    Digital Cities Survey Winner, 2010: 1st Place

    The City of Boston has been ranked #1 among the most advanced digital cities in America according to the Center for Digital Government's 10th Annual Digital Cities Survey. The survey recognizes municipalities that successfully use technology to better serve constituents and conduct government operations.
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    Center for Digital Government »

  • Best of the Web Logo (75)

    Digital Government Best of Web Award, 2010: City Portal

    The City of Boston was award 1st place in The Best of the Web competition, an annual awards program that recognizes the most innovative, user-friendly state and local government portals. The awards are judged by a panel of experts on a wide range of categories including:  site innovation, functionality, efficiency, ease of use, accessibility, and exceptional service to the public.

    Press Release »

    What's New on CityofBoston.gov »

  • Juggle Award Logo (75)

    City Receives Government Website Award, 2010

    CityOfBoston.gov has been recognized as a 2010 Top Government Website Award recipient by online encyclopedia and reference resource Juggle.com for its e-government and communication initiatives. The website was selected based on a variety of site features and functionality, including usability, timely content, access to online government services and technological innovation.
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  • Common Cause Logo (75)

    Common Cause Distinguished E-Government Award, 2010

    Common Cause of Massachusetts released its annual survey findings of municipal websites and presented the City of Boston with a 2010 e-Government Award with Distinction at a ceremony at the Massachusetts State House on March 16, 2010.  Awards are given to cities and towns who post their important records online and provide government transparency and foster citizen participation.

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  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2009-2010: GIS Data Hub

    The GIS Data Hub was the winner in the Geospatial Information Systems category or Technology Solutions Awards from the Public Technologies Institute. The GIS Data Hub provides a resource for both City employees and residents to access maps, reports and charts using geographic data layers.  The self-serve tool on the city's website, offers a more transparent tool for constituents.

    Public Technology Institute »

    GIS Data Hub »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2009-2010: Citizens Connect iPhone App

    The award recognizes the Citizen Connect iphone application, as the winner in the Web and E-Government category.  The iphone application, part of a strategy to enable anytime, anywhere service to our constituents, provides a method to report issues in the city (such as potholes, street lighting) and send them directly to city departments for resolution. 

    Public Technology Institute »

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  • Digital Government Award Logo (75)

    Digital Government Achievement Award, 2009: SnowCOP

    A 2009 Digital Government Achievement Award was awarded to the City of Boston's Technology Department for SnowCOP; the innovative GIS -based solution that helps optimize deployment of snow plows and salt trucks for all of Boston's neighborhoods.

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  • Emmy Award Statue (75)

    Emmy Award Nominations, 2009: Boston City TV Programs

    We are pleased to have our efforts to inform citizens about the good things happening in our city recognized for their production quality," Mayor Menino said. "Our literacy program, Read TV and Cooking with Kirk, which focuses on family nutrition, are valuable tools to help Boston residents.

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  • GIS Data Hub Logo (75)

    ESRI (GIS) - 2009 Special Achievement Award

    The City of Boston Management and Information Services department was awarded for its significant achievement in GIS (Geographic Information Systems) at the 2009 ESRI International User Conference (ESRI UC) in San Diego, California.

    Press Release »

    Enterprise GIS »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2008-2009: Boston Optical Fiber Network

    The Department won a Significant Achievement Award in the Telecom/IT category for the Boston Fiber Optic Network. The Boston Fiber Network has connected over 120 Schools, Libraries, Police & Fire Stations with high speed internet and network connectivity.

    Public Technology Institute »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2008-2009: Text-A-Tip

    The Boston Police Department was the overall Winner in the Public Technologies Institute’s Public Safety category for Text-a-Tip. Citizens can anonymously text-a-tip to the Boston Police from their cell phone. The program was the first in the country and has been very successful.

    Text A Tip Information »

    Public Technology Institute »

  • NCCP Logo (75)

    Municipal E-Governance Survey, 2008: Boston Ranked #8

    In the 2008 U.S. Municipalities E-Governance Survey, the City of Boston's web site was rated in the top 10 of all major city sites across the country. The U.S. Municipalities E-Governance Survey assessed the practice of digital governance in large municipalities across the United States by evaluating their websites and ranking them on a national scale.

    News Release »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2007-2008: Notify Boston

    Notify Boston was recognized by the Public Technologies Institute for a significant achievement in e-government. Notifications inform constituents about critical emergency situations and provide regular updates regarding City services, initiatives and events.

    Public Technology Institute »

    Notify Boston: Subscriptions & Alerts »

  • Computerworld Honors (75)

    Computerworld Laureate Award, 2007: CityofBoston.gov

    The Computerworld Information Technology Awards Foundation has named the City of Boston's website as a 2007 Laureate. "Each year, the Computerworld Honors Program seeks to recognize organizations, from a variety of Sectors, for their ongoing efforts to utilize technology in order to benefit society,” said Ron Milton, Chairman of the Board of Trustees.

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  • Digital Government Award Logo (75)

    Digital Government Best of the Web Award, 2003: City Portal

    Cityofboston.gov was awarded 3rd Place in the 2003 Best of the Web City Portal category from the Digital Government Achievement Awards. The website was chosen based on its ability to provide solutions and communicate well with citizens, businesses and educational communities.

    Read Release »

  • Yahoo Logo (75)

    2002 Yahoo! Internet Life Magazine Most Wired Cities

    In 2002, Boston was named the 4th Most Wired City by Yahoo! Internet Life Magazine.

    Read Release »

  • PTI Awards Logo (75)

    PTI Technology Solutions Award, 2001: Mayor's Food Court

    The award recognizes the Mayor's Food Court with an Honorable Mention from the Public Technologies Institute. The Mayor's Food Court provides consumers with current information about Boston's restaurants so that they can make informed decisions about where they will eat. It also provides restaurant owners and food service professionals with information about proper food handling and management.  

    Public Technology Institute »

    Mayor's Food Court »

  • GovSpot Logo (75)

    GovSpot Site of the Month: June 2001

    GovSpot.com awarded the City of Boston Site of the Month in June, 2001 for its clean and simple interface, as well as its online payments and online constituent help services.

    Read Release »

  • Digital Government Award Logo (75)

    Digital Government Best of the Web Honorable Mention, 2001: City Portal

    Cityofboston.gov was awarded an Honorable Mention in the Best of the Web City Portal category from the Digital Government Achievement Awards. Finalists were judged on innovation, efficiency, economy and functionality.

    Read Release »

  • MIT Logo (75)

    eCitizen Service Award 2000

    MIT and Andersen Consulting partnered in 2000 to present the awards for best practices in electronic government, honoring CityofBoston.gov with an eCitizen Service Award.

    Read Release »

  • Digital Government Award Logo (75)

    Digital Government Best of the Web Award, 1999: City Portal

    Cityofboston.gov was awarded 1st Place in the 1999 Best of the Web City Portal category from the Digital Government Achievement Awards. The website was chosen based in part on its interactive government applications.

    Read Release »

  • Yahoo Logo (75)

    1999 Yahoo! Internet Life Magazine Most Wired Cities

    In 1999, Boston was named the 5th Most Wired City by Yahoo! Internet Life Magazine.
  • Yahoo Logo (75)

    1998 Yahoo! Internet Life Magazine Most Wired Cities

    In 1998, Boston was named the 7th Most Wired City by Yahoo! Internet Life Magazine.
  • PTI Awards Logo (75)

    PTI Technology Achievement, 1997: TechCtr@Boston

    In 1997 the City of Boston received a PTI Technology Achievement Honorable Mention for TechCtr@Boston, a high-bandwidth office building located in Back-Bay.

    Public Technology Institute »

  • PTI Awards Logo (75)

    PTI Technology Achievement, 1996: Who Am I

    A 1996 Exceptional Achievement Award from the Public Technologies Institute was awarded to the “Who am I” web application, a tool for residents to look up address specific information about City services, including trash pickup, city councilor, police and fire stations and nearest community centers.

    Public Technology Institute »

    View Application »